In this episode, Executive Director Jana Adams talks with Andrea Walker, Vice President of Marketing and Administration at Sumter EMC (GA), and Rachel Hawkins, Chief Communications Officer at Sam Houston Electric Cooperative (TX), to explore the power of insights from Touchstone Energy’s new Cooperative Advantage Report — our latest national research initiative launched in 2025. In just seven minutes, Andrea and Rachel share: How easy it was for their co-ops to participate in the studyPractic...
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In this episode, Executive Director Jana Adams talks with Andrea Walker, Vice President of Marketing and Administration at Sumter EMC (GA), and Rachel Hawkins, Chief Communications Officer at Sam Houston Electric Cooperative (TX), to explore the power of insights from Touchstone Energy’s new Cooperative Advantage Report — our latest national research initiative launched in 2025. In just seven minutes, Andrea and Rachel share: How easy it was for their co-ops to participate in the studyPractic...
Seven on 7: Episode 24, ACSI High-Scoring Cooperatives
Touchstone Energy Seven on 7
7 minutes
1 year ago
Seven on 7: Episode 24, ACSI High-Scoring Cooperatives
Join us for this week’s episode, where we reveal the secret ingredient to boosting member engagement. Hear from two cooperatives, both scoring in the 90s on the ACSI survey: Tim Street President & General Manager of Logan County Electric Cooperative and Alli Conine, Director of Member Services and Corporate Communications with Wheatland Electric Cooperative. They share their top tips for member satisfaction and how they celebrate it with employees. We also dive into the importance o...
Touchstone Energy Seven on 7
In this episode, Executive Director Jana Adams talks with Andrea Walker, Vice President of Marketing and Administration at Sumter EMC (GA), and Rachel Hawkins, Chief Communications Officer at Sam Houston Electric Cooperative (TX), to explore the power of insights from Touchstone Energy’s new Cooperative Advantage Report — our latest national research initiative launched in 2025. In just seven minutes, Andrea and Rachel share: How easy it was for their co-ops to participate in the studyPractic...
