In this episode, I talk about a survey I didn’t plan to analyze—one that popped up the moment I opened Microsoft Word. Microsoft asked for feedback, and well… I had some. I break down the flaws in their opening question, including directional bias, vague wording, and unlabeled scale points. I also reflect on how these design choices impact data quality and what could have been done better. It’s a reminder that even the most common surveys we see in the wild from even the biggest tech giants c...
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In this episode, I talk about a survey I didn’t plan to analyze—one that popped up the moment I opened Microsoft Word. Microsoft asked for feedback, and well… I had some. I break down the flaws in their opening question, including directional bias, vague wording, and unlabeled scale points. I also reflect on how these design choices impact data quality and what could have been done better. It’s a reminder that even the most common surveys we see in the wild from even the biggest tech giants c...
The Total Survey Design Method - Reducing Costs, Increasing Benefits, and How to Get the Best Data!
Total Survey Design
10 minutes
1 year ago
The Total Survey Design Method - Reducing Costs, Increasing Benefits, and How to Get the Best Data!
In this episode, we explore the Total Survey Design Method to maximize data quality. Discover how reducing errors, rooted in social exchange theory, can enhance your survey's effectiveness. We'll delve into the three key factors—cost, benefit, and trust—discussing strategies to minimize respondent burden, highlight benefits, and establish trust. Learn practical tips on simplifying surveys, using incentives, and emphasizing legitimacy. Perfect for anyone aiming to improve survey response rates...
Total Survey Design
In this episode, I talk about a survey I didn’t plan to analyze—one that popped up the moment I opened Microsoft Word. Microsoft asked for feedback, and well… I had some. I break down the flaws in their opening question, including directional bias, vague wording, and unlabeled scale points. I also reflect on how these design choices impact data quality and what could have been done better. It’s a reminder that even the most common surveys we see in the wild from even the biggest tech giants c...
