In this live podcast, Total Success’s Senior Trainer, Warren Wint is discusses managing customer’s expectations:
Topics include:
- Providing great service
- How to express yourself
- Deliver information in a clear, simple and effective way
- Maintain strength of delivery
- Construct language in a positive way
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In this live podcast, Total Success’s Senior Trainer, Warren Wint is discusses managing customer’s expectations:
Topics include:
- Providing great service
- How to express yourself
- Deliver information in a clear, simple and effective way
- Maintain strength of delivery
- Construct language in a positive way
In this live podcast, Total Success’s Senior Trainer, Warren Wint demonstrates the in importance in prioritising.
Topics covered include:
- Managing priorities to reflect objectives
- Effective prioritising
- The importance of communication
- The quality/quantity conundrum
- Setting required quality outcomes
Managers who prioritise understand what quality the output is suppose to be, understand the resources needed and manage the time to produce them. Their thinking goes like this: “Here’s what I am going to do today. This task is a top priority not because it is the project I want most to clear from my desk, or because someone is pressing me to do it, but because it will draw the straightest line between my work and the company’s goals.”
Total Success Training
In this live podcast, Total Success’s Senior Trainer, Warren Wint is discusses managing customer’s expectations:
Topics include:
- Providing great service
- How to express yourself
- Deliver information in a clear, simple and effective way
- Maintain strength of delivery
- Construct language in a positive way