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Total Success Training
Total Success Training
21 episodes
7 months ago
In this live podcast, Total Success’s Senior Trainer, Warren Wint is discusses managing customer’s expectations: Topics include: - Providing great service - How to express yourself - Deliver information in a clear, simple and effective way - Maintain strength of delivery - Construct language in a positive way
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Education
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In this live podcast, Total Success’s Senior Trainer, Warren Wint is discusses managing customer’s expectations: Topics include: - Providing great service - How to express yourself - Deliver information in a clear, simple and effective way - Maintain strength of delivery - Construct language in a positive way
Show more...
Education
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Leadership - High Performance Management Superstars
Total Success Training
4 minutes 52 seconds
7 years ago
Leadership - High Performance Management Superstars
In this live podcast, Total Success’s Senior Trainer, Warren Wint talks about the competencies needed to become a high performance management superstar. Topics covered include: - The phases of effective leadership and management - Core competencies - Processes and strategies - Common characteristics - The what, how and why managers - Setting the criteria for the objectives and goals for your group Every manager wants to be a High Performance Management Superstar but… how do we become one? There are certain core competencies that an effective manager will demonstrate, these are not hard skills to develop and put into practice. Some of the key things to think about in management are; making decisions with the end in mind, creating actions plans, knowing where you are going.
Total Success Training
In this live podcast, Total Success’s Senior Trainer, Warren Wint is discusses managing customer’s expectations: Topics include: - Providing great service - How to express yourself - Deliver information in a clear, simple and effective way - Maintain strength of delivery - Construct language in a positive way