Our people make the difference! TOPcast episodes feature experts and peers in the IT Service Management world to share new trends, insights and best practices. Powered by TOPdesk, your guides to service excellence!
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Our people make the difference! TOPcast episodes feature experts and peers in the IT Service Management world to share new trends, insights and best practices. Powered by TOPdesk, your guides to service excellence!
Implementing a new Service Desk in the middle of a global pandemic is no easy task. Tune in to hear from Laurie at Agricultural Financial Services Corporation (AFSC) to learn about some tips and tricks to move away from using the service software as a tracking tool that creates lots of overhead, towards onboarding TOPdesk and achieving 80% uptake on the self-service portal within months.
TOPcast
Our people make the difference! TOPcast episodes feature experts and peers in the IT Service Management world to share new trends, insights and best practices. Powered by TOPdesk, your guides to service excellence!
