TIDES 36: Beyond the Algorithm: Why Digital Transformation Still Runs on Humans

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TIDES by Yenza3

Yenza3

45 episodes

5 days ago

TIDES by Yenza3 is a video podcast series that explores the challenges, opportunities, and most importantly, the stories and insights of the people leading the transformation of business and organizations through the new age of AI. Founded in 2018, Yenza3 is a leading people-centric technology and strategy consultancy. Yenza3’s tailored suite of services is designed through research and experience to help any organization accelerate transformation. We help global organizations of all sizes navigate the evolving complexities of business by focusing on capability development and human-centric

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Management

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TIDES 36: Beyond the Algorithm: Why Digital Transformation Still Runs on Humans | ft. Smita Chauhan

TIDES by Yenza3

44 minutes 51 seconds

1 month ago

TIDES 36: Beyond the Algorithm: Why Digital Transformation Still Runs on Humans | ft. Smita Chauhan

Two companies deploy the same AI platform. Six months later, one posts a 20 % productivity jump while the other is drowning in re-work, low morale, and stalled ROI. The difference? Not the code—the culture.In this TIDES episode, host Shveta Malhan sits down with Smita Chauhan (SVP & Associate Director, Robert Half Management Resources) to decode how people-centred leadership turns tech roll-outs into real transformation. CHAPTERS00:00 Intro — The AI rollout paradox01:41 Smita’s “human element” aha-moment03:24 ERP vs. Gen AI: why this wave is different07:25 Fear & psychological safety in AI adoption10:38 Who should own AI? (CFO, CHRO, CIO & more)15:17 CHROs: from headcount cops to strategic partners25:57 The #1 skills gap teams feel with AI32:58 Tactics to turn skeptics into champions38:05 Myth-bust lightning round (training, governance, chatbots)42:00 Smita’s bold 2027 prediction43:10 Key takeaways & sign-off🔑 KEY TAKEAWAYSCo-create early: involve the people who live with the new tech day-to-day.Governance ≠ brakes: done right, it accelerates safe experimentation.Upskill as you implement: skill pathways are the engine of adoption.Shared ownership: CFO + CHRO + CIO + BU leaders in one steering committee.👤 ABOUT OUR GUESTSmita Chauhan has spent nearly two decades guiding C-suite leaders through ERP shifts, cloud migrations, and Gen AI pilots—pairing hard-number ROI with relationship-based change strategies. Connect with Smita on LinkedIn → https://www.linkedin.com/in/smita-chauhan-3a50887/👤 ABOUT YENZA3Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com ⚡ STAY CONNECTED🎧 Listen on Apple, Spotify, or your favourite podcast app💬 Have a question or war-story about keeping humans in the loop? Drop it below!👍 If this episode sparked a new idea, hit Like, Subscribe, and ring the 🔔 so you never miss a TIDES conversation.🔗 Share with a leader who needs a reminder that transformation is still a human sport.#DigitalTransformation #AI #ChangeLeadership #HRTech #PeopleFirst