In this special 100th episode of Ticket Volume – IT Podcast, we flip the script.

Instead of interviewing a guest, host and InvGate Product Specialist Matt Beran takes a moment to reflect on the journey so far — what the podcast has meant to him, how it’s changed his perspective on IT, and the five biggest lessons he’s learned from over 100 conversations with industry leaders.

He also revisits standout episodes that surprised him, challenged him, or simply stuck with him — from mental health to experience management to change enablement.

Here’s a sneak peek:

1. Why complexity is unavoidable — and that’s okay.

The value of sitting with a problem instead of rushing to fix it.

How unexpected ideas can lead to breakthrough change.

Why your network might be your biggest asset.

A reminder that people are the heart of all tech.

Whether you’ve been with us since episode one or just tuned in recently, this one’s for you. Thanks for being part of the Ticket Volume community!

Don’t forget to like, subscribe, and share your thoughts — we’d love to hear from you.