Toxic buyer behavior has become normalized in our industry. Stories of unpaid invoices, disrespectful communication, and suppliers being set up to fail reveal how far some buyer-supplier relationships have deteriorated.

In this episode, I share examples from payment delays used as leverage to junior buyers learning that bullying suppliers is "just business." I explore why this behavior developed, the real costs to our industry, and most importantly, how we can build respectful partnerships that benefit everyone.

Whether you're a buyer, supplier, or industry leader, this conversation will challenge you to examine your relationships and consider what needs to change. Because without our suppliers, we wouldn't have products to sell - it's time we started treating them like the essential partners they are.