Hi! I’m Alex, a Threshold Advisor. Each day I answer questions from renters like you. We at Threshold want to make sure you know your rights and own your rights so we have put together some bite-size pieces to empower you. A question I’m frequently asked is, My boiler has been broken for weeks and my landlord refuses to repair it, how can I get this done?

As with any question that comes to Threshold, my answer can be quite dependent on the circumstances. If you would like more advice for your unique renting situation, the other advisors and I are here to help! You can get in touch with us through phone, webchat, video call, or by visiting us at one of our Outreach Clinics. Check out our website to see all the ways to speak with an advisor at www.threshold.ie/