This week we discuss increased the scrutiny on how charities and not-for-profits manage the data they collect.
Several breaches in recent years have led the Australian privacy regulator to issue specific guidance on privacy obligations to the NFP sector, particularly warning them against the practice of retaining donor data longer than necessary.
We explore the challenges charities face in getting privacy and cyber security right, including limited knowledge and resourcing, and pressures to make use of data to fundraise more effectively.
Links:
Privacy regulator's guidance for charities and NFPs https://www.oaic.gov.au/news/media-centre/draft-media-release-updated-nfpcharities-guidance
Podcast conversation with Privacy Commissioner about charities https://www.acnc.gov.au/media/news/defending-charity-data-privacy-commissioner-shares-insights-latest-charity-chat-podcast
Report on financial and workforce challenges faced by charities (ACNC) https://www.acnc.gov.au/media/news/cost-living-issues-impact-australian-charity-sector-latest-acnc-data
Cyber threat report on Australian charities (CyberCX) https://cybercx.com.au/news/cyber-risks-to-australian-charities-sector/
Charity telemarketer data breach (ABC News) https://www.abc.net.au/news/2023-10-21/qld-pareto-phone-charity-hack-cyber-criminal/103002650
Article about Sydney Children’s Hospitals Foundation use of data-driven marketing (The Australian) https://www.theaustralian.com.au/business/growth-agenda/childrens-charity-borrows-from-retail-sector-for-story-of-growth/news-story/4bfead86c5cab9607e342836bef66e00
Credits:
Editing and post-production by Martin Franklin (East Coast Studio) www.eastcoaststudio.com.au
Music by Bensound.com