In this episode, Anne Gregory shares why communication is so fundamental for organisations. She also provides insights about reputation management.

Communication is constitutive of organisation. 

In other words, unless there is communication e.g., from a CEO/managers to the employees, employees to get their ideas across etc, the organisation will not exist.

One way leaders can communicate better is to step into the other person’s shoes and understand his or her perspective.

Reputation is a consequence of doing good things.

This quote by Abraham Lincoln sums it aptly for us: “Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.”

Anne says that "if we do what makes our heart sings" -- do things well and with integrity -- our reputation will follow.