In this episode, our Managing Partner Carlos Espinal is joined by our Talent Manager James Wright, and special guest Dominic Jacquesson, a veteran VC operator who recently received an MBE for his contributions to the UK entrepreneurship and technology ecosystem. Dominic shares insights from his varied career, including his extensive experience at Index Ventures working with top-tier tech companies, and from his latest book, 'Scaling through Chaos' written on behalf of Index to offer founders a comprehensive roadmap for scaling teams and leadership. The conversation covers key topics, such as: - Building effective teams; - Leadership, and the role of culture and values in scaling a startup; - Risk management, setting up processes, and the applicability of OKRs/KPIs. Dominic also announces his new venture into studying neuroscience after an accomplished career in the startup ecosystem. Show Notes: Dominic Jacquesson MBE - linkedin.com/in/dominicjacquesson Carlos Espinal MBE - linkedin.com/in/carloseduardoespinal James Wright - linkedin.com/in/jdhwright Scaling Through Chaos and other resources from Index Ventures, including the web app TeamPlan, are available for free on Index Press (https://www.indexventures.com/index-press) 00:00 Introduction and Guest Welcome 01:46 Dominic Jacquesson's Career Journey 07:53 Writing 'Scaling Through Chaos' 15:01 Scaling Startups: Key Insights 17:24 Navigating Leadership and Hiring 37:08 Risk Management in Scaling 45:29 Dominic's New Venture 49:50 Conclusion