It's all a bunch of sludge: The tactic used by big companies to keep you from cancelling subscriptions

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This is Toronto

CBC

144 episodes

5 days ago

Tap into the stories that the GTA is talking about. Hosted by David Common. If you listen to one Toronto podcast, make it this one. From the team that brings you CBC Radio’s Metro Morning.

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Tap into the stories that the GTA is talking about. Hosted by David Common. If you listen to one Toronto podcast, make it this one. From the team that brings you CBC Radio’s Metro Morning.

News

It's all a bunch of sludge: The tactic used by big companies to keep you from cancelling subscriptions

This is Toronto

14 minutes 16 seconds

4 months ago

It's all a bunch of sludge: The tactic used by big companies to keep you from cancelling subscriptions

Guest host Jill Dempsey speaks with Managing Director of the Canadian SHIELD Institute Vass Bednar about the growing problem of sludge. Plus, producer Shyloe Fagan hits the streets to hear sludge stories from Torontonians.