In this episode, Ross speaks with recognition expert Sarah McVanel about the critical role of recognition in leadership and team dynamics. They explore how effective recognition can enhance employee engagement, foster a positive work culture, and ultimately improve retention rates. Sarah shares insights on different types of recognition, the importance of understanding individual preferences, and practical tips for implementing recognition programs in teams. The conversation emphasizes that r...
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In this episode, Ross speaks with recognition expert Sarah McVanel about the critical role of recognition in leadership and team dynamics. They explore how effective recognition can enhance employee engagement, foster a positive work culture, and ultimately improve retention rates. Sarah shares insights on different types of recognition, the importance of understanding individual preferences, and practical tips for implementing recognition programs in teams. The conversation emphasizes that r...
Summary In this episode, Ross Saunders and Robin O'Grady discuss conflict and culture in the workplace. They highlight the importance of communication in preventing and resolving conflicts, both within teams and with customers. They emphasize the need for clear and direct communication, as well as providing the 'why' behind decisions and expectations. They also discuss the role of culture in fostering engagement and connection within a team, and the importance of getting to know team members ...
This Is NOT What I Signed Up For
In this episode, Ross speaks with recognition expert Sarah McVanel about the critical role of recognition in leadership and team dynamics. They explore how effective recognition can enhance employee engagement, foster a positive work culture, and ultimately improve retention rates. Sarah shares insights on different types of recognition, the importance of understanding individual preferences, and practical tips for implementing recognition programs in teams. The conversation emphasizes that r...
