Boost CX Personalisation by 225% using HubSppot, with Paul Weston GM of Product

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This is Growth!

Daphne Lopes

44 episodes

6 days ago

In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business. We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.

Management

Business

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Management

Business

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Boost CX Personalisation by 225% using HubSppot, with Paul Weston GM of Product

This is Growth!

36 minutes 34 seconds

1 year ago

Boost CX Personalisation by 225% using HubSppot, with Paul Weston GM of Product

Unlock the secrets to driving customer success with HubSpot’s latest innovations! In this episode of This is Growth, we dive deep with Paul Weston, GM of Service Hub at HubSpot, to explore the new Customer Success Workspace and the game-changing Health Score feature. Learn how these tools can help you boost customer retention, streamline your CRM, and enhance overall customer experience.

Perfect for Customer Success Managers, Directors, and SaaS professionals looking to stay ahead of the curve. Tune in now to transform your approach to customer success!

This is Paul:

https://www.linkedin.com/in/pfweston/