UnitedAg operates unlike any other healthplans or health insurance carriers. Our members are at the core of UnitedAg, and their needs shape the organization. As a result, leadership at UnitedAg looks different – in fact, it derives from one of our core values: giving from the heart. Chago Martin, the owner and operator of Paragon Personnel and Trilogy Personnel and Land Management, embodies this. His focus is on showing up, and this authenticity requires a level of effort that other businesses do not offer. Chago believes that culminating genuine relationships is substantial when leading. He understands that his employees are more than the work they produce, and so, when he began leading his family’s business, he based the framework on a humanistic approach that requires patience and grace. While this may go against standard business practice, this investment creates a long-term effect. As a leader, the value Chago places in his relationships sustains his family business, and as a result, the business benefits from long-term financial success without sacrificing his belief that leading is “from [the] heart and in consideration of people putting people first.” At the forefront, leadership requires empathy – to treat others how we would like to be treated. Chago Martin truly internalizes this golden rule, and the success of Paragon Personnel and Trilogy Personnel and Land Management is the result of valuing relationships that foster growth, encouraging self-awareness, and creating a space for compassion within the business industry. Please enjoy my conversation with Chago Martin.