See more: https://thinkfuture.substack.comConnect with Ibby: https://www.linkedin.com/in/ibby/---Can AI actually be trusted to make decisions? In this episode of thinkfuture, host Chris Kalaboukis sits down with Ibby, founder of Cotera, a platform making it easier for non-technical people to build powerful AI agents that solve real-world problems—without the hallucinations.Cotera acts as a translation layer between business needs and technical AI capabilities, empowering teams to automate complex workflows safely and effectively. By using multiple AI models to cross-check outputs and a “tiebreaker” model to handle edge cases, Cotera ensures accuracy, reliability, and trust in automation.We explore:- How Cotera enables non-technical users to build their own AI agents- The company’s unique multi-model system to prevent hallucinations- Real-world applications in QA, fraud detection, and chatbot validation- Why critical thinking and creativity will define the future workforce- How education and job design must evolve for an AI-driven world- The balance between automation, human oversight, and trustIf you’re interested in AI safety, workflow automation, or the evolution of work, this episode offers a grounded and hopeful look at how we can make AI useful—without losing control.