More Than Tech: Why Caring About Your Clients’ Business is the Real Differentiator

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the[STACK]

the[Stack]

91 episodes

2 days ago

Welcome to the[STACK], the ultimate podcast for Managed Service Providers (MSPs) looking to elevate their game and stack up on success. Hosted by MSP veteran, Dan Tomaszewski, this podcast is your go-to resource for mastering the perfect blend of people, business, and technology in the MSP world. Each episode, we delve into the intricacies of the MSP landscape, featuring interviews with top channel vendors, dissecting real-world MSP scenarios, and sharing actionable insights to help you build a thriving business. Be sure to subscribe to keep up with the latest episodes!

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More Than Tech: Why Caring About Your Clients’ Business is the Real Differentiator

the[STACK]

12 minutes 53 seconds

2 months ago

More Than Tech: Why Caring About Your Clients’ Business is the Real Differentiator

It’s not the technology that makes MSPs sticky—it’s how deeply they understand their clients’ business. Tracy Pound of Maximity joins Dan to share how her company weathered a near-collapse during COVID and emerged with a more sustainable model. From embracing ERP solutions to embedding themselves into their clients’ operations, Tracy reveals the power of caring about outcomes, not just uptime.