TCUP is a podcast tailored for medical professionals passionate about enhancing communication and coaching within therapeutic settings. In each episode, we delve into the intricate conversations we share with our patients and colleagues, aiming to cultivate greater awareness and understanding of both the art and science of effective communication.
We also examine how these skills impact various aspects of the medical field, including recruitment, education, and teamwork. Join us as we explore strategies to foster meaningful interactions that not only improve patient care but also strengthen collaboration among healthcare teams. Tune in for insightful discussions, expert interviews, and practical tips to elevate your communication skills in the medical environment
Hosted on Acast. See acast.com/privacy for more information.
TCUP is a podcast tailored for medical professionals passionate about enhancing communication and coaching within therapeutic settings. In each episode, we delve into the intricate conversations we share with our patients and colleagues, aiming to cultivate greater awareness and understanding of both the art and science of effective communication.
We also examine how these skills impact various aspects of the medical field, including recruitment, education, and teamwork. Join us as we explore strategies to foster meaningful interactions that not only improve patient care but also strengthen collaboration among healthcare teams. Tune in for insightful discussions, expert interviews, and practical tips to elevate your communication skills in the medical environment
Hosted on Acast. See acast.com/privacy for more information.

Summary
In this conversation, Andrew McCauley and Jo Gibson explore the nuances of communication in therapy, emphasizing the importance of building relationships with patients, managing emotions, and the impact of effective communication on patient outcomes. They share personal experiences and insights on how to create a supportive environment for patients, the role of training in enhancing communication skills, and the complexities of human interaction in a therapeutic setting.
Takeaways
The initial moments of interaction set the tone for patient relationships.
Open body language and genuine interest are crucial in building rapport.
Communication is a skill that can be developed through practice and training.
Understanding a patient's background can inform treatment and improve outcomes.
Therapists must manage their own emotions to provide effective care.
Congruent language among healthcare professionals enhances patient trust.
Listening is as important as asking the right questions.
Therapists should be flexible in their communication styles to suit individual patients.
Personal experiences can greatly influence a therapist's approach to care.
Creating a safe space for patients to share their stories is essential.
Chapters
00:00 Introduction and Influential Moments
07:17 Personal Preferences and Quickfire Questions
13:08 Non-Verbal Communication and Patient Engagement
19:05 Self-Regulation and Emotional Management
25:26 Reflections on Communication Skills
35:20 Unraveling Complexity in Patient Care
42:07 Empowering Patients Through Understanding
51:00 Navigating Emotional Dynamics in Therapy
57:53 The Impact of Communication Training
01:10:02 The Power of Collaborative Communication
01:10:05 TCUP outro_mixdown.mp3
therapy, communication, patient relationships, emotional intelligence, healthcare, physiotherapy, professional development, listening skills, therapist training, interpersonal skills
Hosted on Acast. See acast.com/privacy for more information.