ZenMaid is a simple scheduling software designed specifically to help maid services to manage and grow their businesses.the ZenMaid podcast brings you the expertise of the ZenMaid team, key industry experts, and the awesome members of the ZenMaid Mastermind, to help people grow and run their cleaning services with more... zen.
Wondering what to do with this one employee? Looking to get more customers? Just getting started and don’t know what to do? The ZenMaid podcast covers all aspects of the Residential cleaning business.
Join us live at: facebook.com/groups/zenmaidmastermind/
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ZenMaid is a simple scheduling software designed specifically to help maid services to manage and grow their businesses.the ZenMaid podcast brings you the expertise of the ZenMaid team, key industry experts, and the awesome members of the ZenMaid Mastermind, to help people grow and run their cleaning services with more... zen.
Wondering what to do with this one employee? Looking to get more customers? Just getting started and don’t know what to do? The ZenMaid podcast covers all aspects of the Residential cleaning business.
Join us live at: facebook.com/groups/zenmaidmastermind/
Episode #44 - Demystifying Customer Service with Faye Horton
The ZenMaid Podcast
19 minutes 59 seconds
5 years ago
Episode #44 - Demystifying Customer Service with Faye Horton
Ever wondered what the secret formula is for great customer service? We've got you!
In this presentation, you will learn Faye Horton's CHAT customer service method. The CHAT system is the process by which you develop a strong relationship with your cleaning clients by providing excellent customer service. Begin using this system once you have identified your target cleaning clients and the neighborhoods you will be working in.
Faye Horton is the Owner of N H Horton Cleaning, a janitorial and residential cleaning company and Founder of The Cleaning Business Professional, a business established to help others start and grow cleaning businesses throughout the United States.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
The ZenMaid Podcast
ZenMaid is a simple scheduling software designed specifically to help maid services to manage and grow their businesses.the ZenMaid podcast brings you the expertise of the ZenMaid team, key industry experts, and the awesome members of the ZenMaid Mastermind, to help people grow and run their cleaning services with more... zen.
Wondering what to do with this one employee? Looking to get more customers? Just getting started and don’t know what to do? The ZenMaid podcast covers all aspects of the Residential cleaning business.
Join us live at: facebook.com/groups/zenmaidmastermind/