Summary

In this episode of The ZeedRound Podcast, we're talking with Elliott Crow, who shares his unique career journey from accounting to becoming Manager of Operations Excellence at Pilot.com.

Here are some of the highlights:

• What it's like to work inside a $1B+ company
• Why you don't have to be technical to go into product ops
• Managing relationships in a remote environment
• How to use AI without shrinking your brain in the process
• How coffee roasting made Elliott better understand his customers
• Why Elliott does not want you DMing him on LinkedIn!

Timestamps

• 00:32 Introduction to Elliott

• 01:44 Elliott's Journey from Accounting to Product Management

• 05:24 Understanding Operations Excellence at Pilot.com

• 08:25 Debunking Myths in Product Operations

• 13:05 Navigating Remote Work and Team Dynamics

• 15:49 Leveraging AI without the Downsides

• 21:07 Exploring the Coffee Roasting Journey

• 25:28 Lessons from Coffee Roasting to Product Development

• 27:38 Lightning Round!

Link to the show notes