Some leaders run hotels. Others make them legends.Meet Doug Weatherford, one of only two Duck Masters at the iconic Peabody Hotel in Memphis, where every day he turns history into heart. From managing eight hotel properties to marching ducks down a red carpet, Doug proves that saying yes to your passion can rewrite your story, and maybe even your city’s legacy.In this heartwarming and hilarious episode, Doug shares:The life-changing advice that led him from burnout to purpose.The unbelievable audition that landed him the role of Duck Master.The magic of turning small moments into lifelong memories.How a daily duck march became one of hospitality’s greatest traditions.🧠 Four Learning Takeaways:Say yes before you’re ready. The biggest doors often open when you least expect it.Burnout is a signal, not a sentence. Pivoting doesn’t mean quitting, it means realigning.Legacy lives in moments. Whether it’s a duck march or a guest smile, small rituals create lasting stories.Hospitality is theater. Every guest interaction is a performance worth giving heart to.✅ Three Action Items:Identify your “Executive Board”—trusted people who see your strengths even when you can’t.Find one tradition in your work worth turning into magic. Elevate it with purpose and pride.Write your “Yes Statement.” What would you do if you said yes to passion today?Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crownConnect with Doug:📍Facebook: https://www.facebook.com/doug.weatherford.12/📍LinkedIn: https://www.linkedin.com/in/doug-weatherford-50655b14/
Some leaders run hotels. Others make them legends.Meet Doug Weatherford, one of only two Duck Masters at the iconic Peabody Hotel in Memphis, where every day he turns history into heart. From managing eight hotel properties to marching ducks down a red carpet, Doug proves that saying yes to your passion can rewrite your story, and maybe even your city’s legacy.In this heartwarming and hilarious episode, Doug shares:The life-changing advice that led him from burnout to purpose.The unbelievable audition that landed him the role of Duck Master.The magic of turning small moments into lifelong memories.How a daily duck march became one of hospitality’s greatest traditions.🧠 Four Learning Takeaways:Say yes before you’re ready. The biggest doors often open when you least expect it.Burnout is a signal, not a sentence. Pivoting doesn’t mean quitting, it means realigning.Legacy lives in moments. Whether it’s a duck march or a guest smile, small rituals create lasting stories.Hospitality is theater. Every guest interaction is a performance worth giving heart to.✅ Three Action Items:Identify your “Executive Board”—trusted people who see your strengths even when you can’t.Find one tradition in your work worth turning into magic. Elevate it with purpose and pride.Write your “Yes Statement.” What would you do if you said yes to passion today?Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crownConnect with Doug:📍Facebook: https://www.facebook.com/doug.weatherford.12/📍LinkedIn: https://www.linkedin.com/in/doug-weatherford-50655b14/
Your words are the most powerful tool you own.In this episode, we'll explore how to turn everyday language into extraordinary energy.Increase your mindset, relationships, and your SALES!I'll show you how a few simple word swaps can move your world from meh to magic.What You’ll Learn:✅How the words you use shape your energy and outcomes✅Why titles and job descriptions influence how you show up✅Why “have to” thinking turns you into a coconut, and “get to” makes you a Wise Pineapple!Two Action Items🎯Upgrade Your Vocabulary:🎯Pick three phrases you say often and level them up. Rebrand Your Role:Give yourself a fun new title that reflects your purpose, not your position.(Think: “Chief Energy Officer” instead of “General Manager.”)Links & Resources✨Download the free guide: https://www.thewisepineapple.com/60🛍️ Shop the new merch: www.twpmerch.comConnect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
Your words are the most powerful tool you own.In this episode, we'll explore how to turn everyday language into extraordinary energy.Increase your mindset, relationships, and your SALES!I'll show you how a few simple word swaps can move your world from meh to magic.What You’ll Learn:✅How the words you use shape your energy and outcomes✅Why titles and job descriptions influence how you show up✅Why “have to” thinking turns you into a coconut, and “get to” makes you a Wise Pineapple!Two Action Items🎯Upgrade Your Vocabulary:🎯Pick three phrases you say often and level them up. Rebrand Your Role:Give yourself a fun new title that reflects your purpose, not your position.(Think: “Chief Energy Officer” instead of “General Manager.”)Links & Resources✨Download the free guide: https://www.thewisepineapple.com/60🛍️ Shop the new merch: www.twpmerch.comConnect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
When Chick-fil-A owner Justin Lindsey rolled out a three-day workweek, it wasn’t just a scheduling shift, it was a complete reimagination of what work could look like in hospitality. In this episode, we'll dive deep with Justin on how listening, experimentation, and bold compassion helped him turn an “impossible” idea into a thriving culture model that’s transforming lives and inspiring leaders across industries.We’ll also get an update on his latest brainchild, Shift Fish!Say goodbye to the chaos of impossible team schedules. With Shift Fish, team members choose the shifts they want to work.You might be thinking “No way!”, but stick around… You just might change that to a resounding “YES!”What You’ll Learn:How to build workplace models that actually fit your people’s livesWhy listening beats surveying when you’re trying to innovateThe ripple effects of predictable scheduling on morale and performanceHow “Shift Fish” is challenging old scheduling habits and creating autonomyAction Items:Ask first, don’t assume. Talk directly with your team about what would make their work more livable.Prototype your crazy ideas. Try it small, measure the impact, and adapt.Spot and celebrate success. Use real stories to show your team what innovation looks like.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
This anniversary episode celebrates the heart of The YES Show, the “One Question” segment. Every guest has answered a question passed forward from the previous guest, creating a chain of curiosity, wisdom, and perspective. For the first time, we’ve compiled them all in one episode. Get ready for a highlight reel of voices, lessons, and leadership gems you can bring back to your team.What you’ll learn:How one thoughtful question can spark conversations that last far beyond the momentThe surprising ways leaders across industries approach challenges and growthPatterns that emerge when brilliant minds answer the same question in different waysWhy curiosity is the simplest tool for building stronger teams and culturesHow to put it into action:Listen for one question that sparks something in you, then bring it to your next team meeting.Download the One Question Cards (linked in the show) and try them as a leadership activity.Start your own “question chain” with your peers, let each question build momentum.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍One Question Cards: https://www.thewisepineapple.com/58
Some people walk into a room and instantly spark ideas, courage, and creativity. Others unintentionally drain the energy right out of it. In this episode of The YES Show, we unpack the difference between multipliers and diminishers, and how every leader can choose which one to be.What you’ll learn:🎯 The science behind how multipliers boost performance by up to 150%🎯 Why diminishers shrink potential, even when they don’t mean to🎯 How “coconuts, bananas, and Wise Pineapples” show up in your team culture🎯 Four small daily choices that multiply courage, creativity, and ownershipAction items to try this week:✔ Flip one “tell” into an “ask”, invite your team’s ideas instead of dictating.✔ Use “Yes, and” to build on suggestions instead of shutting them down.✔ Recognize someone out loud today and watch their pride multiply.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
Some people walk into a room and instantly spark ideas, courage, and creativity. Others unintentionally drain the energy right out of it. In this episode of The YES Show, we unpack the difference between multipliers and diminishers, and how every leader can choose which one to be.What you’ll learn:🎯 The science behind how multipliers boost performance by up to 150%🎯 Why diminishers shrink potential, even when they don’t mean to🎯 How “coconuts, bananas, and Wise Pineapples” show up in your team culture🎯 Four small daily choices that multiply courage, creativity, and ownershipAction items to try this week:✔ Flip one “tell” into an “ask”, invite your team’s ideas instead of dictating.✔ Use “Yes, and” to build on suggestions instead of shutting them down.✔ Recognize someone out loud today and watch their pride multiply.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
Show Notes:
Get ready for a stack of inspiration with a side of syrup. In this episode of The YES Show, Christine sits down with Lisa Mendez, Regional Director at IHOP, who proves that pancakes aren’t just breakfast, they’re a career buffet.Lisa shares how saying YES (even when she almost said no) to a job 26 years ago opened doors to life-changing leadership, financial freedom, and creating the first-ever women’s leadership group in her company.And let’s be honest: before the iPhone, there was IHOP. Rooty Tooty Fresh & Fruity wasn’t just a menu item, it was a mindset.What You’ll Learn (aka Your Leadership Sampler Platter):✔How to turn rejection into rocket fuel for growth✔The difference between telling people what to do and inspiring them to do it✔Why investing in people pays more dividends than investing in bacon futures✔The secret to culture that makes employees stay longer than the syrup bottle lasts on a Sunday morning✅ Three Action Items🎯Ask for advice, not feedback – it lands better and helps you grow faster.🎯Invest in relationships – with your team, your mentors, and your guests.🎯Say YES, even when it’s scary – opportunities often come disguised as diner menus.Connect with Lisa:LinkedIn Profile - / lisa-mendez-5637b682 Website - https://ihopsrp.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - / christine-trippi-56105311 📍Insta link - / the_wise_pineapple 📍YouTube Link - / @thewisepineapple2778 📍Join our FREE Facebook group of hoteliers - / wdiusa1rbsgqqtjh 📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown
Show Notes:
Get ready for a stack of inspiration with a side of syrup. In this episode of The YES Show, Christine sits down with Lisa Mendez, Regional Director at IHOP, who proves that pancakes aren’t just breakfast, they’re a career buffet.Lisa shares how saying YES (even when she almost said no) to a job 26 years ago opened doors to life-changing leadership, financial freedom, and creating the first-ever women’s leadership group in her company.And let’s be honest: before the iPhone, there was IHOP. Rooty Tooty Fresh & Fruity wasn’t just a menu item, it was a mindset.What You’ll Learn (aka Your Leadership Sampler Platter):✔How to turn rejection into rocket fuel for growth✔The difference between telling people what to do and inspiring them to do it✔Why investing in people pays more dividends than investing in bacon futures✔The secret to culture that makes employees stay longer than the syrup bottle lasts on a Sunday morning✅ Three Action Items🎯Ask for advice, not feedback – it lands better and helps you grow faster.🎯Invest in relationships – with your team, your mentors, and your guests.🎯Say YES, even when it’s scary – opportunities often come disguised as diner menus.Connect with Lisa:LinkedIn Profile - / lisa-mendez-5637b682 Website - https://ihopsrp.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - / christine-trippi-56105311 📍Insta link - / the_wise_pineapple 📍YouTube Link - / @thewisepineapple2778 📍Join our FREE Facebook group of hoteliers - / wdiusa1rbsgqqtjh 📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown
Show Notes:
What do engineering, carpets, and company culture have in common? More than you think. In this episode of The YES Show, Christine unpacks the Four Levels of Care framework, an easy-to-use system that protects both your assets and your people. Whether you’re maintaining carpets or cultivating team culture, these four levels will save you money, headaches, and turnover.You’ll learn:Why preventative care is the cheapest to do, and the first to get skipped.How skipping routine tasks leads to expensive fixes later.A simple framework you can apply to both physical assets and team culture.Real-world examples of what the Four Levels of Care look like for carpets and people.Action items for leaders:Pick one asset (like carpets) and build out the Four Levels of Care process for it this week.Choose one cultural habit to strengthen daily (like quick huddles or recognition).Schedule one “interim care” action with your team this quarter (a one-on-one, off-site, or survey).
Get your Four Levels of Care Resource:
www.thewisepineapple.com/e55
Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
Show Notes:What do engineering, carpets, and company culture have in common? More than you think. In this episode of The YES Show, Christine unpacks the Four Levels of Care framework, an easy-to-use system that protects both your assets and your people. Whether you’re maintaining carpets or cultivating team culture, these four levels will save you money, headaches, and turnover.You’ll learn:Why preventative care is the cheapest to do, and the first to get skipped.How skipping routine tasks leads to expensive fixes later.A simple framework you can apply to both physical assets and team culture.Real-world examples of what the Four Levels of Care look like for carpets and people.Pick one asset (like carpets) and build out the Four Levels of Care process for it this week.Choose one cultural habit to strengthen daily (like quick huddles or recognition).Schedule one “interim care” action with your team this quarter (a one-on-one, off-site, or survey).
Get your Four Levels of Care Resource:
www.thewisepineapple.com/e55
Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
Show Notes:In this inspiring episode of The YES Show, Christine sits down with Gary Gregory, author of Super Fantastic Leadership and seven other books, to unpack the power of saying YES, stewarding leadership with integrity, and daring to lead “not normal.” From his first accidental co-authoring opportunity to his philosophy of Think, Speak, Act, Gary shares stories and strategies that challenge leaders to step outside their comfort zone and steward their influence with courage.What You’ll Learn:
-Why life-changing opportunities often come disguised as uncomfortable YESes.-The difference between being a “normal manager” and a “not normal leader.”-How stewardship shapes trust, integrity, and team success.-The “Think, Speak, Act” process that rewires your mindset and results.Action Items:
✅Raise your hand - say yes to at least one new opportunity this week.✅Ask yourself: What’s your default response when faced with change? Choose awareness over autopilot.✅Apply “Think, Speak, Act” - shift one negative thought today into a positive word and action.Connect with Gary:LinkedIn - / gagregory Website - https://thegarygregory.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - / christine-trippi-56105311 📍Insta link - / the_wise_pineapple 📍YouTube Link - / @thewisepineapple2778 📍Join our FREE Facebook group of hoteliers - / wdiusa1rbsgqqtjh
👑Join the Crown Society! Doors are open!
Show Notes:In this inspiring episode of The YES Show, Christine sits down with Gary Gregory, author of Super Fantastic Leadership and seven other books, to unpack the power of saying YES, stewarding leadership with integrity, and daring to lead “not normal.” From his first accidental co-authoring opportunity to his philosophy of Think, Speak, Act, Gary shares stories and strategies that challenge leaders to step outside their comfort zone and steward their influence with courage.What You’ll Learn:-Why life-changing opportunities often come disguised as uncomfortable YESes.-The difference between being a “normal manager” and a “not normal leader.”-How stewardship shapes trust, integrity, and team success.-The “Think, Speak, Act” process that rewires your mindset and results.Action Items:✅Raise your hand - say yes to at least one new opportunity this week.✅Ask yourself: What’s your default response when faced with change? Choose awareness over autopilot.✅Apply “Think, Speak, Act” - shift one negative thought today into a positive word and action.Connect with Gary:LinkedIn - https://www.linkedin.com/in/gagregory/Website - https://thegarygregory.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown
In this episode of The YES Show, Christine dives into the fisherman’s secret: success isn’t always about effort, it’s about timing. Just like fish only bite at certain times of the day, your best results come when you align the right work with the right moment.
What You’ll Learn:
🎯 Why timing amplifies skill and effort (and saves wasted energy)
⏰ How to identify your “golden hours” and protect them fiercely
🧠 Why saving deep work for the wrong time kills creativity📈 How small shifts in when you work can multiply your results
Action Items:
✅Audit your daily routine. Are you fishing during peak hours or wasting energy at noon?
✅Block off your golden hours for high-value work and push admin to low-bite times.
✅Replace reactive habits like email first thing with proactive connections and priorities.
Connect with Christine:
📍Website - https://www.thewisepineapple.com/
📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/
📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/
📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/
👑Join the Crown Society: Doors Open until 9/12/25 www.thewisepineapple.com/crown
🍍Snag your FREE Huddle Activity! www.thewisepineapple.com/e53
In this episode of The YES Show, Christine dives into the fisherman’s secret: success isn’t always about effort, it’s about timing. Just like fish only bite at certain times of the day, your best results come when you align the right work with the right moment.
What You’ll Learn:
🎯 Why timing amplifies skill and effort (and saves wasted energy)
⏰ How to identify your “golden hours” and protect them fiercely
🧠 Why saving deep work for the wrong time kills creativity📈 How small shifts in when you work can multiply your results
Action Items:
✅Audit your daily routine. Are you fishing during peak hours or wasting energy at noon?
✅Block off your golden hours for high-value work and push admin to low-bite times.
✅Replace reactive habits like email first thing with proactive connections and priorities.
Connect with Christine:
📍Website - https://www.thewisepineapple.com/
📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311
📍Insta link - https://www.instagram.com/the_wise_pineapple/
📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/
📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/
👑Join the Crown Society: Doors Open until 9/12/25 www.thewisepineapple.com/crown
🍍Snag your FREE Huddle Activity! www.thewisepineapple.com/e53
Show Notes:This week on The Yes Show, we’re trying something a little different. Five for Five! Five hot topic questions with 5 minutes to answer! It's harder than you think!And joining me we're back with one of our most popular (and fun) guests, Mark Irgang, a 35+ year hospitality powerhouse, Hotel Opening of the Year winner, Mustang Award honoree, and President of SKAL International USA. Together, Mark and I will dive into five hot-button hospitality issues in just five minutes each. It’s rapid-fire insights, stories, and strategies you won’t want to miss!What You’ll Learn in This Episode:✔Why “self-care first” is the most underrated leadership strategy for 2025.✔How shifting from SOPs to CBMs sparks innovation and team empowerment.✔Why promoting managers ≠ training leaders, and how to fix the leadership pipeline.✔The real truth about loyalty programs, guest reviews, and destination fees.Action Items for Leaders:🎯Build your own Matrix of Responsibilities and eliminate the “eyelash effect.”🎯Audit your loyalty touchpoints, are you selling status or creating genuine value?🎯Reframe fees, perks, and policies as moments of truth to build guest trust.📍Instagram Profile - https://www.instagram.com/mirgang/📍Facebook Profile - https://www.facebook.com/mrirgang📍LinkedIn Profile - https://www.linkedin.com/in/mark-irgang-a248716/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/🎈 Get on the Crown Society waitlist! https://www.thewisepineapple.com/cswait
Show Notes:
This week on The Yes Show, we’re trying something a little different. Five for Five! Five hot topic questions with 5 minutes to answer! It's harder than you think!And joining me we're back with one of our most popular (and fun) guests, Mark Irgang, a 35+ year hospitality powerhouse, Hotel Opening of the Year winner, Mustang Award honoree, and President of SKAL International USA. Together, Mark and I will dive into five hot-button hospitality issues in just five minutes each. It’s rapid-fire insights, stories, and strategies you won’t want to miss!
What You’ll Learn in This Episode:
✔Why “self-care first” is the most underrated leadership strategy for 2025.
✔How shifting from SOPs to CBMs sparks innovation and team empowerment.
✔Why promoting managers ≠ training leaders, and how to fix the leadership pipeline.
✔The real truth about loyalty programs, guest reviews, and destination fees.
Action Items for Leaders:
🎯Build your own Matrix of Responsibilities and eliminate the “eyelash effect.”
🎯Audit your loyalty touchpoints, are you selling status or creating genuine value?
🎯Reframe fees, perks, and policies as moments of truth to build guest trust.
📍Instagram Profile - https://www.instagram.com/mirgang/📍Facebook Profile - https://www.facebook.com/mrirgang📍LinkedIn Profile - https://www.linkedin.com/in/mark-irgang-a248716/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link -
https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/🎈 Get on the Crown Society waitlist! https://www.thewisepineapple.com/cswait
What’s your “coconut”? That dreaded, heavy task you keep putting off until tomorrow… only to face it again (sometimes twice as hard). In this episode of The YES Show, Christine shows you how to stop dragging your coconuts through the week and start smashing them open so you can sip Pina Coladas (sweet success) all day long. Plus, get a free download to crack YOUR coconuts!💡 What you’ll learn:-Why excuses make today easy but tomorrow harder and how discipline flips the script-The science backed reason mornings are your best time to tackle tough tasks-Simple strategies to identify, name, and smash your coconuts with clarity-How small wins and celebrations keep momentum rolling✅ Action Items:1. Write down your top “coconuts” for the week and schedule them first thing2. Use the 5 Second Rule to stop hesitation and just move3. Celebrate every coconut you crack, big or small to build confidence and momentum4. Grab Christine’s Crack Your Coconut Toolkit (free download) and start tracking your coconuts today!www.thewisepineapple.com/e515. 👉 Plus, don’t miss the Rule Your Role Crown Society Sampler (Sept 1,3 and 5) three days of goal setting, leadership tools, and live Q&A designed to reignite your leadership energy. www.thewisepineapple.com/royaltransformationConnect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/E48 Naked Running Episode:YouTube: https://youtu.be/rnFSwWwuzF0Spotify: https://creators.spotify.com/pod/profile/christine-trippi6/episodes/E48-Running-Naked---What-Happens-When-You-Shut-It-All-Off-e369n8b
What’s your “coconut”? That dreaded, heavy task you keep putting off until tomorrow… only to face it again (sometimes twice as hard). In this episode of The YES Show, Christine shows you how to stop dragging your coconuts through the week and start smashing them open so you can sip Pina Coladas (sweet success) all day long.
Plus, get a free download to crack YOUR coconuts!💡 What you’ll learn:-Why excuses make today easy but tomorrow harder and how discipline flips the script-The science backed reason mornings are your best time to tackle tough tasks-Simple strategies to identify, name, and smash your coconuts with clarity-How small wins and celebrations keep momentum rolling✅ Action Items:1. Write down your top “coconuts” for the week and schedule them first thing2. Use the 5 Second Rule to stop hesitation and just move3. Celebrate every coconut you crack, big or small to build confidence and momentum4. Grab Christine’s Crack Your Coconut Toolkit (free download) and start tracking your coconuts today!www.thewisepineapple.com/e51
5. 👉 Plus, don’t miss the Rule Your Role Crown Society Sampler (Sept 1,3 and 5) three days of goal setting, leadership tools, and live Q&A designed to reignite your leadership energy.
www.thewisepineapple.com/royaltransformationConnect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/E48 Naked Running Episode:YouTube: https://youtu.be/rnFSwWwuzF0Spotify: https://creators.spotify.com/pod/profile/christine-trippi6/episodes/E48-Running-Naked---What-Happens-When-You-Shut-It-All-Off-e369n8b