Join Hosts and industry thought leaders Vince Jackson and Dr. Sarah Inman as we discuss all things related to workforce management across all industries. Nothing is off limits and we will cover today’s current trends and challenges as dive deep into Process, Technology and Strategy. Want to ask questions or provide feedback on some ideas for future shows, please email us at info@improvizations.com.
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Join Hosts and industry thought leaders Vince Jackson and Dr. Sarah Inman as we discuss all things related to workforce management across all industries. Nothing is off limits and we will cover today’s current trends and challenges as dive deep into Process, Technology and Strategy. Want to ask questions or provide feedback on some ideas for future shows, please email us at info@improvizations.com.
Workforce On Deck Podcast 2504 - Post Implementation Pittfalls
The Workforce on Deck Podcast
43 minutes 53 seconds
7 months ago
Workforce On Deck Podcast 2504 - Post Implementation Pittfalls
In this episode of Workforce on Deck, Improv's Dr. Sarah Inman, Vince Jackson, and repeat guest Meredith Johnson explore common post-implementation challenges organizations encounter after WFM and HCM software go-live. They discuss frequent issues such as user adoption difficulties, unforeseen configuration challenges, and the challenging transition from dedicated implementation support to standard vendor support.
The conversation highlights the significant value Concierge Care support services offer, emphasizing personalized assistance, quicker response times, and strategic guidance. The team underscores the importance of proactive planning and regular evaluations to ensure continued system effectiveness and organizational efficiency.
Listeners will also learn about real-world examples demonstrating how dedicated support services have helped organizations quickly address critical issues, improve system utilization, and avoid costly compliance pitfalls. The discussion sets the stage for future episodes addressing the evolving landscape of managed services and strategic support services.
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The Workforce on Deck Podcast
Join Hosts and industry thought leaders Vince Jackson and Dr. Sarah Inman as we discuss all things related to workforce management across all industries. Nothing is off limits and we will cover today’s current trends and challenges as dive deep into Process, Technology and Strategy. Want to ask questions or provide feedback on some ideas for future shows, please email us at info@improvizations.com.
