In this episode of Vet Story, I sit down with Mike Falconer, a veteran practice manager who runs three hospitals in the heart of Las Vegas. From managing 15 doctors to dealing with armed clients, blackmail letters, and even the occasional slot machine idea, Mike shares some of the wildest stories I’ve ever heard. We talk about the challenges of recruiting in vet med, the importance of protecting your team, and the hard lessons Mike has learned along the way. This episode is a mix of humor, heart, and a few jaw-dropping moments you don’t want to miss! http://mikefalconer.net @mikefalconer https://www.facebook.com/MikefalconerMMVP   Bio   "Originally hailing from Scotland, and after a career in the entertainment lighting business, Mike is the Hospital Administrator for a 15-doctor veterinary practice, and two satellite practices in Las Vegas. He is also the Recruitment and Externship Director for an alliance of independently owned veterinary practices – V.O.S. A Hospital Administrator for 18 years, Mike also writes, speaks, and consults on management, human resources, marketing, and social media. A Top Writer on Quora, winner of the Founders Award from the Uncharted Veterinary Conference, and frequent poster to his own blog, Mike is also involved in various veterinary management, human resources, and marketing organizations.   In his spare time, Mike is a voracious reader, consumer of film, theater patron, renovates his house, watches hockey games, and dabbles in Yoga and climbing; both of which he does badly. He has a rescue dog called Miles who is slowly destroying his house and a retired racing greyhound called Ella."