In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
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In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
#90 Chris Gentile, Merlin: Inside the race for trusted tactical autonomy
The Vertical Space
1 hour 11 minutes
7 months ago
#90 Chris Gentile, Merlin: Inside the race for trusted tactical autonomy
In this episode we sit down with Chris Gentile, General Manager for Tactical Autonomy at Merlin, for an in-depth look at the evolving role of autonomy in defense. Chris outlines the value proposition of autonomy as a tool, not a standalone product, and discusses the principles of a modular, hybrid, and hierarchical architecture design in building robust autonomous systems. We explore how recent milestones in trusted autonomy are reshaping military strategy and capability, and how the technolo...
The Vertical Space
In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
