In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
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In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
#85 Sean Donohue, DFW Airport: A CEO's perspective on running a global airport
The Vertical Space
1 hour 17 minutes
9 months ago
#85 Sean Donohue, DFW Airport: A CEO's perspective on running a global airport
In this episode we dive into an engaging conversation with Sean Donohue, CEO of Dallas Fort Worth International Airport (DFW). The discussion covers a broad range of topics such as the significant role of travel and tourism in the global economy, the strategies of introducing new technologies in aviation, and the operational priorities of running one of the world's largest airports. Sean provides insights into the complexities of balancing demand and supply in air traffic, his perspective on ...
The Vertical Space
In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
