On this week's episode of The Unwritten Playbook, Megan chats with Tara Horstmeyer. They dig into why businesses are seen as a spreadsheet, and the people inside are just a cost. How did we get to a point where people are serving processes instead of the other way around? We get stuck communicating like a robot all the while forgetting that there is another human being on the other side. It's okay to be serious about what you do and not who you are.