In this episode we discuss how three guests occupied over 24 hours of our time -- but the outcome was satisfying and very rewarding.
Hi listeners! This is a follow up from part 1: Employee vs. Guest. Check it out now to see how the guest challenged in this turn of events!
This is part 1 of 2. In Part 1 we discuss how an employee ultimately challenged a guest over $1 and what the outcome was.
Untold listeners! This episode is slightly off from previous ones as it doesn't focus so much on hospitality. Instead this episode talks about a tragic incident that occurred over the weekend, loss that occurred over the weekend.... and how we can come together and help everyone! Please listen to this episode and check out our twitter page for a special link !! We appreciate you.
In this episode we talk about SOME of the employee challenges hospitality employees face -- specifically around time off and shifts. Additionally, we offer a special thank you in this episode! Give it a listen till the end to find out for who!
Hi everyone! In this episode we talk about trucks making U-Turns that go South, we discuss the best place to land your personal helicopter, and we discuss how good things happen around all the negatives! Lets be better humans and improve our social skills together!
In this episode we discuss being an undesirable guest and how the hospitality employee feels about it (in minor detail). Hopefully this episode helps others become more self-aware on how they treat employees in any field of work.
This is the first episode of the Untold in Hospitality. In this episode we will briefly discuss what happened at my work when the fire alarm first activated in my first week!