The Unfolding Thought Podcast asks a provocative question: Why do we—and the groups we form—think and act the way we do? Although we may feel we understand ourselves and others, much of what drives our thoughts, choices, and behaviors remains hidden or overlooked. Through candid discussions and multi-disciplinary explorations, we reveal those unseen forces—biases, contexts, and patterns—and show how they influence individual and collective dynamics.
If you’re a leader or an intellectually curious mind looking for deep, high-value conversations, join us. We’ll challenge common assumptions, illuminate new perspectives, and spark meaningful change—helping you navigate relationships with greater clarity, innovate with confidence, and connect more authentically with those around you.
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The Unfolding Thought Podcast asks a provocative question: Why do we—and the groups we form—think and act the way we do? Although we may feel we understand ourselves and others, much of what drives our thoughts, choices, and behaviors remains hidden or overlooked. Through candid discussions and multi-disciplinary explorations, we reveal those unseen forces—biases, contexts, and patterns—and show how they influence individual and collective dynamics.
If you’re a leader or an intellectually curious mind looking for deep, high-value conversations, join us. We’ll challenge common assumptions, illuminate new perspectives, and spark meaningful change—helping you navigate relationships with greater clarity, innovate with confidence, and connect more authentically with those around you.
Neen James: Creating #ChampagneMoments and Redefining Luxury
The Unfolding Thought Podcast
50 minutes
1 month ago
Neen James: Creating #ChampagneMoments and Redefining Luxury
In this episode of The Unfolding Thought Podcast, Eric Pratum speaks with Neen James—leadership strategist, keynote speaker, and author of Attention Pays and the soon-to-be-released Exceptional Experiences. Known for her "sassy Aussie energy" and straight-talk frameworks, Neen challenges traditional ideas of luxury, arguing that it's not about money or things but about moments of human connection.
She explains the research behind the four luxury mindsets, why empathy and conscientiousness matter for leadership, and how small, repeatable acts of attention can create what she calls "champagne moments." From systemizing thoughtfulness in everyday life to thinking like a concierge instead of a bellhop, Neen reveals practical ways to elevate both client experiences and team culture.
Topics Explored:
* Why luxury is less about expense and more about experience
* The four luxury mindsets and how they shape behavior
* How empathy and attention underpin exceptional experiences
* The role of conscientiousness and systemized thoughtfulness
* Scaling luxury: making exceptional experiences profitable and practical
* Creating "champagne moments" in daily leadership and life
Links:
* Pre-order Neen's book Exceptional Experiences: https://neenjames.com/books/
* Get Neen's first book Folding Time for free: https://neenjames.com/wp-content/uploads/2019/04/Book-Folding-Time-NeenJames.pdf
* Find all of Neen's research and resources about luxury mindsets: https://luxuryisamindset.com [https://luxuryisamindset.com/]
* The Business Meditations Neen mentioned: https://www.youtube.com/playlist?list=PL-WyDzPVJzUqWSGGIM0lSxqk4T-TBmsrQ
* The discussion with Alan Fine: https://unfoldingthought.com/28-alan-fine-exploring-the-inner-game-to-grow/
For more episodes, visit: https://unfoldingthought.com [https://unfoldingthought.com/]
Questions or guest ideas: eric@inboundandagile.com
The Unfolding Thought Podcast
The Unfolding Thought Podcast asks a provocative question: Why do we—and the groups we form—think and act the way we do? Although we may feel we understand ourselves and others, much of what drives our thoughts, choices, and behaviors remains hidden or overlooked. Through candid discussions and multi-disciplinary explorations, we reveal those unseen forces—biases, contexts, and patterns—and show how they influence individual and collective dynamics.
If you’re a leader or an intellectually curious mind looking for deep, high-value conversations, join us. We’ll challenge common assumptions, illuminate new perspectives, and spark meaningful change—helping you navigate relationships with greater clarity, innovate with confidence, and connect more authentically with those around you.
