Ever wondered which South African banking apps actually make sense? Yeah, us too.
In this episode, Don and Kelvin are joined by product and payments pro, Shaheen Khatieb, who gives us the full story on his viral LinkedIn series. He's been brutally rating all the major South African banking apps, and his insights are honest and spot on.
What we get into:
Which SA bank has an onboarding process that feels like a trip back to the 90s.
The surprising reason why the Capitec app is still leagues ahead on UX.
Why companies need to stop complicating things and just make it easier for their customers.
The good, the bad, and the ugly of Product-Led Growth (PLG) in the fintech world.
This is where we get into the real talk about user experience, product-led growth, and why less is more.