Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sebastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry.
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Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sebastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry.
Diogo Vaz Ferreira: Authenticity and adaptability in the age of automation
The Turndown: The Podcast for Hoteliers
48 minutes
6 months ago
Diogo Vaz Ferreira: Authenticity and adaptability in the age of automation
What does it mean to deliver authentic hospitality in an increasingly automated world? In this episode of The Turndown, Diogo Vaz Ferreira, Head of Commercial at Clink Hostels, shares his thoughts on balancing modernization with the human touch in the hostel industry.
The conversation explores the challenges and opportunities of integrating automation, the evolving expectations of younger, tech-savvy travelers, and how hostels like Clink are staying ahead by embracing innovation without sacrificing community. From the intricacies of hostel revenue management to the impact of social dynamics on guest experience, this episode offers valuable insights for hospitality professionals navigating a fast-changing landscape.
The Turndown: The Podcast for Hoteliers
Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sebastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry.
