Highlights:
Summary:
Join us for an inspiring journey with Lisa Garner, a trailblazing leader in the travel and hospitality industry! Lisa passionately shares her secrets to forging unforgettable customer connections, nurturing relationships, and empowering her teams to reach new heights. With a heart dedicated to service and a knack for being a true people person, Lisa delves into the core values of transparency, trust, and accountability that define her leadership style. She reveals how self-awareness and reflection have fueled her incredible personal and professional growth. Bursting with pride over the transformative impact she's had on her teams and the remarkable success she's achieved, Lisa envisions a future where she continues to make waves and uplift others in the industry. Get ready to be inspired and motivated by Lisa's dynamic vision and unwavering commitment to excellence!
Chapters:
00:00 Introduction and Personal Connection
02:07 Being a People Person and Creating Great Experiences
04:22 Describing Lisa's Leadership Style
07:22 Balancing Toughness and Support as a Leader
09:27 Core Values and Integrity
11:16 The Role of Empathy in Leadership
13:44 Attitude and Lessons Learned
19:23 Recognizing Personal Values and Beliefs
22:27 Inspiration and Motivation to Make a Meaningful Impact
25:46 Empowering Others and Building Trust
28:08 Underestimating Oneself and Overcoming Fear
29:58 Leadership Skills and Relying on Relationships
34:17 Advocating for Yourself and Asking for What You Want
37:28 Leading with Connection and Building Diverse Teams
41:00 Gratitude and Contentment in Personal Accomplishments
43:03 Closing Remarks
_____________________________________ The Travel Leader is brought to you by The Travel Leader Coach, a content and coaching platform founded by Executive Leadership Coach, Rachel Vandenberg. Learn more at www.thetravelleadercoach.com.