Highlights
Caring and listening are essential leadership qualities.
Empowering others to grow is a leader's responsibility.
Setting high standards is crucial for success.
Inspiration comes from seeing others achieve their potential.
Trusting your team fosters autonomy and growth.
Listening goes beyond hearing; it's about understanding.
Summary
In this episode of the Travel Leader Podcast, Horace T. Brooks, the general manager of the Marriott Hotel in Key Largo, shares his journey in leadership within the hospitality industry. He emphasizes the importance of confidence, caring for team members, and the power of listening. Horace discusses how he empowers his staff, sets high standards, and inspires others to grow. He reflects on overcoming self-doubt and the significance of having a vision for the future of hospitality, encouraging young people to explore careers in this vibrant field.
Chapters
00:00 The Journey of Confidence in Leadership
04:59 The Importance of Caring and Listening
11:53 Empowering Growth and Learning
17:50 Setting Standards and Accountability
25:00 Inspiration and Motivation in Leadership
32:01 The Power of Trust and Autonomy
37:54 Overcoming Self-Doubt
43:06 The Art of Listening
45:56 Vision for the Future of Hospitality
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The Travel Leader is brought to you by The Travel Leader Coach, a content and coaching platform founded by Executive Leadership Coach, Rachel Vandenberg. Learn more at www.thetravelleadercoach.com.