TDI recently launched its Spanish index page with links to 300 consumer pages. Lorna Camacho from TDI’s Communications team translated the insurance content for Spanish speakers. We asked about TDI’s efforts to share consumer tips in Spanish.
How long did it take TDI to translate the consumer content to Spanish?
It took about two years. Lorna focused first on the most popular pages, like severe weather and information about filing claims. She also translated subtitles for videos. TDI now prioritizes translating new pages and videos as they’re made.
What other Spanish content has TDI produced?
TDI created “One Minute of Insurance.” In Spanish, it’s “Un Minuto de Seguro.” They are short videos with one minute of information about a single topic.
How do I get Spanish information on the TDI website?
You can get to the Spanish resource page by clicking on “Español” on the home page at tdi.texas.gov. There are many resources on the page. Some examples include translated consumer insurance guides, ranging from auto insurance to long-term care. You can also search the website with Spanish keywords.
What other resources does TDI have in Spanish?
TDI also has a Help Line (800-252-3439) with Spanish speaking representatives to help people with insurance questions, reporting fraud, and filing complaints against insurance companies and agents. We also post information in Spanish on social media. Find us in Spanish on X and Facebook.