When I hired my very first team member, I thought I was setting myself free. In reality, I was just paying someone to help me hold all the hats I was still wearing.
About one year into my business, I brought on a Virtual Assistant striving to be an Online Business Manager. She was a jack-of-all-trades, and worked well for a time. That was the beginning of overpaid and underqualified hires – and me clinging on to them out of “loyalty”. It would take me until my first 7-figure year to realize I had no CRM, no real data, no systems and no team equipped to run the business without me.
Since then, I’ve built something entirely different. A team that knows the mission, owns their roles, meets clear KPIs and makes decisions without me hovering. New sales team members and account managers are fully trained and integrated in just seven days.
In this episode, I’m sharing exactly how I went from bottleneck to leader, the hiring mistakes I’ll never make again, and how to build a team that runs your business, so you can finally step out of the operator role without the whole thing falling apart.
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