itle: Know Who You’re Dealing With—Do Not Offend the Wrong Person
Description:
Not everyone reacts the same way to conflict. Some people can tolerate slight insults, while others will hold grudges for life. Understanding the psychology and temperament of those around you is critical. Choose your battles wisely, as offending the wrong person can have catastrophic consequences.
Timestamps:
00:00 – Introduction
01:15 – Defining the Purpose Of the Episode
03:45 – Industry Research
06:30 – Real-World Example
08:00 – Key Differences and Application
10:00 – Conclusion and Takeaway
Resources:
The Continuous Improvement Lab: https://www.karassinnovations.com/blog
Book: Shift Happens - How To Lead with Purpose and Discipline Every Day: https://a.co/d/0JZ8auW
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