In this episode of the SwarmCast, Wyatt sits down with Ka Tsu from Avoca—an AI solutions company that’s shaking up the service industry, including pest control.
We dive deep into how AI-powered call handling, scheduling, and CSR coaching is helping pest control operators (PCOs) of all sizes—from one-truck operations to enterprise teams—improve efficiency, reduce missed calls, and level up their customer experience.
Ka shares:
✔Why AI isn’t just hype—it’s here and already working
✔What sets Avoca apart from the flood of “half-baked” AI tools
✔How AI learns, scales, and even grades your customer service team
✔How fast it can be implemented (spoiler: under 3 hours of effort!)
✔Real-world impact, cost savings, and how PCOs are using this tech today
Whether you’re a solo operator or a national brand, this episode will open your eyes to how AI can enable growth, improve service, and save money.
Stay until the end for Ka's sample AI call audio!
🔗Learn more about Avoca: https://www.getavoca.ai/
🔗Learn more about SWARM: https://www.swarmpestcontrolmarketing.com/
🌐Connect with Wyatt: https://www.linkedin.com/in/wyattchambers/
🌐Connect with Ka Tsu: https://www.linkedin.com/in/ka-tsu/
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