The Support Helpdesk Podcast is a call-in podcast hosted by Bill Bounds and Mercer Smith with help from a rotating cast of experts. We help you solve your customer support related challenges.
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The Support Helpdesk Podcast is a call-in podcast hosted by Bill Bounds and Mercer Smith with help from a rotating cast of experts. We help you solve your customer support related challenges.
Bill and Mercer are joined by Ben McCormack from Full Story to talk about round robin queue management and other possible alternatives.
The Support Helpdesk
The Support Helpdesk Podcast is a call-in podcast hosted by Bill Bounds and Mercer Smith with help from a rotating cast of experts. We help you solve your customer support related challenges.
