In this episode of The Supply Chain Chronicles, Sweet Bliss faces a critical test as their warehouse struggles to keep up with soaring demand for Espresso Crunch.

From coffee-scented chocolates to an inventory system plagued with glitches, operations are spiraling out of control. Rosa proposes a bold solution: a new warehouse management system (WMS) to modernize operations and prevent further crises. But implementing cutting-edge technology comes with its own set of challenges, including skeptical employees, technical hiccups, and a race against time to save temperature-sensitive shipments during a cold storage failure.

Just as the team starts to regain control, a hijacked shipment of Espresso Crunch reveals a shocking twist—a package of counterfeit labels tucked inside the stolen cargo. Is this sabotage from within or an attack from an external rival?

This episode highlights how innovation and teamwork can overcome even the most daunting challenges. Created with the help of generative AI, this podcast demonstrates how storytelling and technology can inspire new approaches to solving business problems. At SZ Solutions, we specialize in software that transforms supply chain operations, just like the WMS in this episode.

Join us as our hosts discuss the humor, tension, and lessons from The Warehouse Woes. And don’t miss the next episode, The Rivalry Uncovered, where the mystery deepens!