In this episode of Straight Talk on Fleet, Erin Gilchrist sits down with Phil Mirisola from Coast to dig into one of the biggest headaches in fleet management: fuel programs. They get real about the everyday struggles—fuel card fraud, driver compliance, wasted time managing physical cards, and outdated tech that hasn’t evolved in decades. But it’s not all doom and gloom. Erin and Phil explore smarter, more modern solutions that give fleets real-time visibility, tighter security, and fewer administrative fires to put out. Spoiler: You don’t have to settle for the status quo. Whether you're tired of chasing down receipts or wondering why your driver filled up miles from the job site, this episode is for you. Erin and Phil walk through how integrated, digital-first tools (like Coast + IntelliShift) can give you back time, control, and peace of mind. They also talk change management, how to make the switch without the chaos, and what the future holds as fleets move toward EVs. It's an honest, insightful convo that might just change the way you think about fuel management. Give it a listen—you’ll be glad you did.