Ever feel like hiring is just a gamble? In this episode of State of Work Today, I sit down with Dr. Michael Neal—optometrist, entrepreneur, and founder of Build My Team—to unpack why most hiring processes are set up to fail. Drawing from two decades in clinical practice and a hiring method rooted in psychometrics, Dr. Neal shares how he went from constant staffing chaos to building high-performing teams that actually stay. We dive into why traditional resumes don't work, what small businesses can learn from the Four Seasons and Disney, and how to spot top talent using science instead of gut instinct. If you're tired of bad hires and want a better way, this one's for you. Listen now—you’ll never look at hiring the same way again. Learn more about your ad choices. Visit podcastchoices.com/adchoices