For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a developer and how the art and practice of software programming is changing our world. From Rails to React, from Java to Node.js, we host important conversations and fascinating guests that will help you understand how technology is made and where it’s headed. Hosted by Ben Popper, Cassidy Williams, and Ceora Ford, the Stack Overflow Podcast is your home for all things code.
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For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a developer and how the art and practice of software programming is changing our world. From Rails to React, from Java to Node.js, we host important conversations and fascinating guests that will help you understand how technology is made and where it’s headed. Hosted by Ben Popper, Cassidy Williams, and Ceora Ford, the Stack Overflow Podcast is your home for all things code.
What an MCP implementation looks like at a CRM company
The Stack Overflow Podcast
24 minutes 20 seconds
1 month ago
What an MCP implementation looks like at a CRM company
Ryan chats with Karen Ng, EVP of Product at HubSpot, to chat about Model Context Protocol (MCP) and how they implemented it for their server for their CRM product. They chat the emergence of this as the standard for agentic interactions, the challenges of implementing the server and integrating it with their ecosystem, and how agentic AI has affected work at Hubspot.
Episode notes:
Hubspot is a customer-relationship management (CRM) platform that aims to help businesses grow.
MCP is an open-source protocol for connecting AI agents to external systems, originally developers at Anthropic.
Connect with Karen on LinkedIn.
Virtual hi-five to Rob Truxal for asking What is the purpose of "pip install --user ..."? and garnering themselves a Stellar Question badge.
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The Stack Overflow Podcast
For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a developer and how the art and practice of software programming is changing our world. From Rails to React, from Java to Node.js, we host important conversations and fascinating guests that will help you understand how technology is made and where it’s headed. Hosted by Ben Popper, Cassidy Williams, and Ceora Ford, the Stack Overflow Podcast is your home for all things code.
