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The Spa Coach
Jamie Martin
25 episodes
2 days ago
No matter where you are on your spa ownership timeline: a student, a solo provider, or learning to manage a team, this is your community. My name is Jamie at The Spa Coach. Join your people at our Facebook group The Spa Coach and on Instagram at Jamiethespacoach. These are places to ask questions, exchange ideas, and get the ball rolling on making your spa business work for you.
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Entrepreneurship
Business
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All content for The Spa Coach is the property of Jamie Martin and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
No matter where you are on your spa ownership timeline: a student, a solo provider, or learning to manage a team, this is your community. My name is Jamie at The Spa Coach. Join your people at our Facebook group The Spa Coach and on Instagram at Jamiethespacoach. These are places to ask questions, exchange ideas, and get the ball rolling on making your spa business work for you.
Show more...
Entrepreneurship
Business
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The Spa Coach #013: The Five Star CLIENT
The Spa Coach
30 minutes 9 seconds
7 months ago
The Spa Coach #013: The Five Star CLIENT

Visit thespa.coach to connect with Jamie and find your Tribe

Summed Up:

In this episode of the Spa Coach podcast, Jamie discusses strategies for attracting dream HIGH VALUE clients for spa owners and estheticians. The conversation covers the importance of understanding high-value clients, effective pricing and packaging, and the significance of creating memorable client experiences. Jamie emphasizes the need for effective marketing strategies, building client loyalty through memberships, and the role of client testimonials in enhancing business reputation. The episode concludes with actionable homework assignments for spa owners to implement in their businesses.

Takeaways


Attracting your dream client requires a clear understanding of high-value clients.

Pricing strategies can significantly impact the type of clients you attract.

Creating a memorable client experience is essential for retention.

Client referral programs can effectively boost your client base.

Memberships are a great way to reward loyal clients and ensure repeat business.

Client testimonials serve as powerful social proof for potential clients.

The intake form is a crucial part of the client experience and branding.

Effective marketing strategies should focus on high-touch, low-noise approaches.

Regularly auditing your brand and services can help maintain a professional image.

Building relationships with clients through personalized communication enhances loyalty.

Includes three pieces of homework for you to take steps to unlocking your dream workspace.





The Spa Coach
No matter where you are on your spa ownership timeline: a student, a solo provider, or learning to manage a team, this is your community. My name is Jamie at The Spa Coach. Join your people at our Facebook group The Spa Coach and on Instagram at Jamiethespacoach. These are places to ask questions, exchange ideas, and get the ball rolling on making your spa business work for you.