I’m Emily Austen, founder and CEO of London based PR Agency, EMERGE. I am passionate about launching and scaling small businesses, and have been fortunate enough in my 13 year career, to work with some of the most exciting, category defining brands in the world. I started my business when I was 22 years old, fresh out of University. Since that time, the world has got louder. Our expectations have got harder, and our lives have become busier. Fobbing friends off with the stock answer we have all became accustomed to, ‘I’m so busy,’ is an attempt to compel, conflate and convince. But when did being too busy become a mark of status? Why is the goal to never have any free time? And just what the fuck is everyone doing? Are we setting unrealistic expectations for future entrepreneurs and business owners, by encouraging them that a maniacal approach to diarising is the standard? I'm really interested in the difference between busy lives, and full ones, and keen to understand how the smartest people I know create systems and processes to enable them to do it all.
This podcast aims to give you a realistic, detailed insight into the honest stories, the failures, the triumphs, the intricacies, the mistakes, the come backs, the fuck ups, from those set to make their mark; the leaders, movers and shakers, trailblazers and game changers. We cover imposter syndrome, cashflow, hiring and firing, call out culture, resilience, anxiety, global growth, daily routines + knowing when to quit, choosing the best in the Busi-ness, to help you cut through the noise, and optimise your success.
Hosted on Acast. See acast.com/privacy for more information.
I’m Emily Austen, founder and CEO of London based PR Agency, EMERGE. I am passionate about launching and scaling small businesses, and have been fortunate enough in my 13 year career, to work with some of the most exciting, category defining brands in the world. I started my business when I was 22 years old, fresh out of University. Since that time, the world has got louder. Our expectations have got harder, and our lives have become busier. Fobbing friends off with the stock answer we have all became accustomed to, ‘I’m so busy,’ is an attempt to compel, conflate and convince. But when did being too busy become a mark of status? Why is the goal to never have any free time? And just what the fuck is everyone doing? Are we setting unrealistic expectations for future entrepreneurs and business owners, by encouraging them that a maniacal approach to diarising is the standard? I'm really interested in the difference between busy lives, and full ones, and keen to understand how the smartest people I know create systems and processes to enable them to do it all.
This podcast aims to give you a realistic, detailed insight into the honest stories, the failures, the triumphs, the intricacies, the mistakes, the come backs, the fuck ups, from those set to make their mark; the leaders, movers and shakers, trailblazers and game changers. We cover imposter syndrome, cashflow, hiring and firing, call out culture, resilience, anxiety, global growth, daily routines + knowing when to quit, choosing the best in the Busi-ness, to help you cut through the noise, and optimise your success.
Hosted on Acast. See acast.com/privacy for more information.

My guest today is the brilliant and endlessly creative Dylan Lauren, founder and CEO of Dylan’s Candy Bar — a business she launched in 2001 that has since become one of the most iconic and joyful retail experiences in the world. You’ve probably seen the rainbow-striped stores, the oversized lollipops, the celebrity fans, or the jaw-dropping candy displays that look more like pop art installations than shop fittings — and that’s all by design.
In this conversation, Dylan shares the story of how she built a brand that blends fashion, art, and pop culture — inspired by everything from Willy Wonka to FAO Schwarz, from childhood travel to growing up in a famously creative household. We talk about:
We also touch on leadership, collaboration, burnout, and why some of the best business ideas still come from simply trusting your gut — and keeping a sketchbook close.
If you’re an entrepreneur, a retail obsessive, or someone looking to blend joy with business savvy, this one’s for you.
Thanks to our sponsor, Happy Mammoth. Head to Happymammoth.com and use code SMARTER for 15% off.
Hosted on Acast. See acast.com/privacy for more information.