Jennifer Magee, owner and creative director of Retail In The City, joins us to discuss the evolution of the in-store retail environment. Magee shares her unique insights on what today’s consumers are really looking for from brick-and-mortar stores—and how retailers can design their showrooms to ensure that their customers feels safe, comfortable and engaged. From appointment-based shopping options to strategic product organization and even separate entrances, our conversation offers a host of actionable tips for bedding and furniture retailers looking to increase the performance of their stores.