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The "Skills with People" Podcast
Gould Training
15 episodes
9 months ago
What to expect when you book a place on the "Skills with People" training course. Choose from the available options. This is an AI-generated conversation for gouldtraning.co.uk
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Business
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What to expect when you book a place on the "Skills with People" training course. Choose from the available options. This is an AI-generated conversation for gouldtraning.co.uk
Show more...
Business
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Dealing with difficult people - angry or complaining customers
The "Skills with People" Podcast
22 minutes 55 seconds
10 years ago
Dealing with difficult people - angry or complaining customers
Phil and Alex Gould discuss training they provided for a software company who were keen to equip their technical engineers for handling unhappy customers more effectively when things went wrong.
The "Skills with People" Podcast
What to expect when you book a place on the "Skills with People" training course. Choose from the available options. This is an AI-generated conversation for gouldtraning.co.uk