Measurable success with internal developer portals Part 2 with Waqas Ali

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The Shortcu.tt Podcast

Marilag Svennevig and Morten Christensen

13 episodes

1 week ago

This is your shortcut to developer experience, cloud architecture, product engineering and tech leadership. Hosted by Marilag Svennevig and Morten Christiensen.

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This is your shortcut to developer experience, cloud architecture, product engineering and tech leadership. Hosted by Marilag Svennevig and Morten Christiensen.

Technology

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Measurable success with internal developer portals Part 2 with Waqas Ali | The Shortcu.tt Podcast

The Shortcu.tt Podcast

29 minutes 42 seconds

9 months ago

Measurable success with internal developer portals Part 2 with Waqas Ali | The Shortcu.tt Podcast

Morten and Marilag continue their conversation with Waqas, diving into the essential aspects of building and scaling internal developer portals. Discover how feedback, both quantitative and qualitative, drives adoption and shapes the evolution of developer portals. Learn strategies for gathering insights, measuring success, and managing growth in platforms like Backstage. Waqas also shares best practices for governance and fostering a collaborative engineering culture in large organizations. If you're scaling a developer portal or improving developer experience, this episode offers actionable insights!

Key points:

The role of feedback in improving developer portals.

How to track adoption and measure success.

Best practices for scaling developer portals while balancing autonomy and governance.

The importance of fostering a community-driven engineering culture.

Tips for using metrics and surveys effectively to improve developer experience.

Timestamps

00:00 - Introduction to Shortcut podcast and episode overview.

00:39 - Role of feedback in improving developer portals.

01:43 - Quantitative feedback: Tracking metrics like active users and page analytics.

02:08 - Qualitative feedback: Interviews, surveys, and empathy sessions.

04:22 - Combining feedback types to identify pain points and prioritize improvements.

06:56 - Success metrics: Adoption rates, feature usage, and DORA metrics.

10:15 - Using surveys to measure developer satisfaction and experience.

13:21 - Tracking efficiency improvements: Time saved through self-service features.

15:48 - Measuring community interest through documentation and search trends.

17:00 - Scaling developer portals: Governance, autonomy, and shared components.

22:10 - Impact of developer portals on engineering culture and collaboration.

24:20 - Balancing opinionated platforms with team autonomy.

28:00 - Waqas’ Shortcu.tt for building successful developer portals: Start small and iterate.

Connect with Us:

Waqas Ali- ⁠https://www.linkedin.com/in/waqasali47/⁠

Morten Christensen - ⁠https://www.linkedin.com/in/mortenchr/

⁠Marilag Svennevig - ⁠https://www.linkedin.com/in/marilag/