Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda

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The Service Operations Podcast

satinder kaur

31 episodes

1 day ago

One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.

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Business

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Management

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Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda

The Service Operations Podcast

1 hour 6 minutes 14 seconds

3 years ago

Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda

Rishi Nanda was associated with the Banking, Financial Services, and Insurance (BFSI) industry for 9 years after which he started his own venture, Nibhish Consultancy.

He has been a facilitator since 2014 and has conducted 1,000 + workshops across industries. Rishi Nanda, known as “The Spiritualist" - uses his mythological knowledge and practical life experiences to connect and understand various personalities for trainings.

Rishi also takes sessions based on the learnings from Ancient Indian History popularly known as Indian Epics or Indian Mythology for various corporates and groups to maximise their inner spirit potential. He links stories from Indian epics and puranas to management models. He has co-authored a book “Break Your Leadership Chakravyuh” with his wife Mehak Mahajan Nanda and has been a speaker across social media, music and international forums.

Rishi is certified from reputed institutes in training. He is a Management Graduate from International Management Institute and has done his Master of Commerce from Mumbai University along with Diploma in Human Resource Management and a Diploma in Advertising & Public Relationship from Welingkar Institute, Mumbai.

Link to the video podcast: https://youtu.be/mBTK0CLPKZI

Thank you for joining us in this conversation

Rishi: linkedin.com/in/rishi-nanda-🌐-b66aa27

Satinder Kaur : linkedin.com/in/satinderkaurs

About 'The Service Operations Podcast'

This podcast is for all who have anything to do with Service Operations and want to take it to the next level. If you are looking to adding practical value to what you do or intend to do, you are at the right place. In this series of podcasts, we talk to our guests who are from different industries and functions like technology, operations, design, innovation, setting up and scaling. Our guests have practical hands on knowledge and freely share their experience, strategies and the changing landscape to help raise the level of Service Operations with ease.

Here's the link to the free MasterClass on 'How to reduce complaints, FAST' https://satinderkaur.com/go/