In our premiere episode, hosts Brandon Nixon and Christian Eagon break down the top 10 customer complaints in the dealership service industry for 2024. Learn about the challenges and solutions for long wait times, appointment issues, rude staff, and more.

This episode features:

• Analysis of the CDK Global cyberattack and its consequences.
• Tips for enhancing customer experience in dealerships.
• Real customer feedback and practical advice for service improvement.

Subscribe and listen to ensure you’re up-to-date with the latest in dealership service trends and customer satisfaction strategies.