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The Sendible Insider Podcast
Sendible
52 episodes
3 days ago
Join the team to become a Sendible insider as we dive into growth strategies, obstacles, and the social media landscape. Building on over 12 years in the industry, we will share a look behind the scenes of a growing SaaS business.
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Business
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All content for The Sendible Insider Podcast is the property of Sendible and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join the team to become a Sendible insider as we dive into growth strategies, obstacles, and the social media landscape. Building on over 12 years in the industry, we will share a look behind the scenes of a growing SaaS business.
Show more...
Business
Episodes (20/52)
The Sendible Insider Podcast
47. How to start designing successful social media graphics

In this episode, join Katelyn and David as we discuss how to get started planning and designing successful graphics for social media. 


You'll learn what to consider before you start designing, how to tie your graphics into your brand, and practical design tips to share your message and make your content stand out. 


Before you start designing, it is important to think about; checking platform content guidelines, designing different media types for different platforms, choosing the correct image sizes, understanding where the images will be seen, and knowing the goal of your content.


Listen for details around these considerations, and more tips on how to design your social media graphics once you have your plan!


We want to hear from you - send an email to insider@sendible.com or mention us @sendible on Twitter!

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3 years ago
12 minutes 33 seconds

The Sendible Insider Podcast
46. Scale Your Social Media Workflow by Using Content Pillars

In this episode, join Ellie and Veronika from the Sendible marketing team as they highlight how you can use content pillars to create consistency and structure when implementing a social media strategy.

You'll discover what content pillars are and why they are useful for agencies and in-house social media marketers. We'll also go through some practical examples for different types of brands to inspire you and help you implement this planning method right away!

Learn more about content pillars on our blog:
https://www.sendible.com/insights/content-pillars

Our free Social Media Holiday Calendar:
https://www.sendible.com/social-media-holiday-calendar

Connect with us:
Connect with Veronika on LinkedIn:https://www.linkedin.com/in/socialveronika/

Connect with Ellie on LinkedIn:https://www.linkedin.com/in/eleanor-scott/

We want to hear from you - send an email to insider@sendible.com or leave us a voice message!

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4 years ago
21 minutes 35 seconds

The Sendible Insider Podcast
45. How to Deal With Change - a CEO Transition

In this episode, Gavin and Martine introduce Katelyn, the new Sendible CEO. Hear about Katelyn's background, how her & Gavin are different, what makes Sendible special, and how to approach a huge life transition (stepping up and stepping down).  With advice and reflections from all three and details about the future vision for Sendible, we are excited to kick off the second season of the Sendible Insider podcast!

Connect with Katelyn at CEO@Sendible.com or on Linkedin and don't forget to subscribe for future updates and to hear form other members of the Sendible team.

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4 years ago
32 minutes 17 seconds

The Sendible Insider Podcast
44. The Sendible Exit – A Founder's Acquisition Story

In this episode, Gavin and Martine discuss the recent acquisition of Sendible. After finally closing the deal and making it public, Gavin talks about the thought process, negotiation timeline, and addresses some of the questions he's received since the announcement, including what he'll be doing next. 

Items mentioned in this episode: 

  • Gavin's letter to customers - https://www.sendible.com/insights/new-story-starting-for-sendible 
  • Gavin's newsletter - https://my.growthmaps.com

If you have any questions about Sendible or the acquisition, we'd love to hear from you! Send an email to insider@sendible.com

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4 years ago
40 minutes 4 seconds

The Sendible Insider Podcast
43. You're Making It Too Difficult For Your Customers To Buy From You With Kristian Downer

Kristian Downer is the founder of DowSocial Digital Marketing, based in Peterborough, UK. Gavin serendipitously met Kristian on the way to Social Media Marketing World in 2020 and a year later, invited him onto the show. 

In this episode, we discuss:

  • Why most small businesses fall into the mistake of making it too hard for their clients to buy from them on social media
  • Why social media is best told by the people that live and breathe your business
  • How Kristian bounced back after losing 95% of his clients
  • The importance of building trust when it comes to growing your business
  • And much, much more...

Connect with Kristian:

  • LinkedIn: https://www.linkedin.com/in/kristian-downer/
  • Dow Social: https://www.dowsocial.com/contact/ 

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!

Want to be a guest on the show?

  • Grab your spot here: https://www.sendible.com/meetings/gavinhammar/sendible-podcast-interview
Show more...
4 years ago
26 minutes 20 seconds

The Sendible Insider Podcast
42. Do 3rd-Party Social Media Tools Negatively Impact Facebook Engagement?

"Does using a 3rd-party posting tool like Sendible hurt my brand’s organic reach and engagement on Facebook?" — In this takeover episode, recorded at the end of 2020, Veronika and Ellie from Sendible's Marketing Team answer the million-dollar question that every social media marketer wants the answer to. 

Following a detailed analysis of almost 60 Facebook Pages (some with more than 6.5 million fans) and over 5000 posts, Veronika and Ellie talk you through their research findings. They also share how you can use these insights to boost the organic reach of your Facebook posts. 

If you're a social media marketer striving for more engagement, you don't want to miss this one! 

Read the full article here:

https://www.sendible.com/insights/3rd-party-social-media-tools-posting-to-facebook

2021 Social Media Holiday Calendar

https://www.sendible.com/social-media-holiday-calendar#today

Connect with us:

  • Connect with Veronika on LinkedIn: https://www.linkedin.com/in/socialveronika/
  • Connect with Ellie on LinkedIn: https://www.linkedin.com/in/eleanor-scott/

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!
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4 years ago
17 minutes 14 seconds

The Sendible Insider Podcast
41. Why It's Dangerous To Stick To Best Practices

Gavin was recently a guest on the Empathise IT podcast with Mordecai Holtz. It was a great interview where Gavin shared a few of his strong opinions on topics such as:

  • Why the fear of remote working is really just a symptom of having the wrong employees
  • Why it's dangerous to stick to best practices
  • Why Gavin refers to himself as the anti-CEO
  • The future of influencer marketing

Connect with us

  • Connect with Gavin: https://www.linkedin.com/in/gavinhammar/
  • The Empathise IT podcast: https://open.spotify.com/show/7tLttj2GxmWHIqz7v98Xj2 

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!
Show more...
4 years ago
39 minutes 25 seconds

The Sendible Insider Podcast
40. The Lessons I Learned In 2020 To Help Me Succeed In 2021 With Park Howell, Neal Schaffer & Ted Prodromou

2020 was a massively challenging year for all of us and 2021 is likely to be another year filled with uncertainty. 

In this episode, Gavin invited 3 thought leaders to share their biggest personal and business challenges from 2020, their predictions for the year ahead, and their advice for other businesses and marketers as we begin a new year.

Meet our guests:

  • Park Howell is a brand storytelling consultant and host of the hugely popular Business of Story Podcast.  He recently launched the book, Brand Bewitchery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand.
  • Neal Schaffer is an influencer marketing expert, keynote speaker, and author of The Age of Influence: The Power of Influencers to Elevate Your Brand
  • Ted Prodromou is American's Leading LinkedIn Coach and author of Ultimate Guide to LinkedIn For Business.

Connect with us:

  • Connect with Park: https://www.linkedin.com/in/parkhowell/ 
  • Connect with Neal: https://www.linkedin.com/in/nealschaffer/
  • Connect with Ted: https://www.linkedin.com/in/tedprodromou/ 
  • Connect with Gavin: https://www.linkedin.com/in/gavinhammar/

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!
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4 years ago
13 minutes 25 seconds

The Sendible Insider Podcast
Launch #4: We Abandoned Scrum & Adopted A New Approach To Product Management

Welcome to Launch, a brand new series from Sendible Insider, hosted by Product Manager, Rachel Orr. In this series, Rachel takes you behind the scenes to give you an inside look at how we make products at Sendible.

Today, Rachel is interviewed by Sendible's new Product Manager, Cy Robinson to explain how we've adopted the Shape Up process to bring solutions together and deliver more value for our customers.

In this episode, we talk about:

  • Why we replaced 2 weeks sprints with 6-week cycles
  • What Product Management looks like at Sendible
  • How we bring solutions together
  • What we need to consider when working with different teams
  • The challenges we face in product
  • Tips for other product managers

We want to hear from you

Send an email to product@sendible.com or leave us a voice message!

Connect with Rachel on LinkedIn: https://www.linkedin.com/in/rachel-orr/

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4 years ago
21 minutes 2 seconds

The Sendible Insider Podcast
39. How This Agency Bounced Back After Losing 50% Of Their Clients

Syndi Braun is the founder and CEO of The Social Robin and a Sendible Partner. The Social Robin is a full-service marketing company, based in Fort Worth, Texas with a focus on quality growth. 

In this episode, we discuss:

  • Why Syndi decided to start her own agency
  • How she convinced her first three employees to work for her (for free)
  • Her number one tactic for finding new clients
  • The impact COVID has had on her business, her team and her processes
  • How her agency bounced back after losing 50% of her clients
  • How to sell the value of social media to clients
  • The importance of sourcing client testimonials and reviews
  • And much, much more...

Connect with Syndi:

  • LinkedIn: https://www.linkedin.com/in/syndibraun/
  • The Social Robin: https://www.thesocialrobin.com/  
  • The Social Robin's Agency Listing: https://agencyvista.com/agency/the-social-robin/marketing-agency

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!

Want to be a guest on the show?

  • Grab your spot here: https://www.sendible.com/meetings/gavinhammar/sendible-podcast-interview
Show more...
4 years ago
32 minutes 14 seconds

The Sendible Insider Podcast
Launch #3: The Importance Of Research Findings & User Feedback

Welcome to Launch, a brand new series from Sendible Insider, hosted by Product Manager, Rachel Orr. In this series, Rachel takes you behind the scenes to give you an inside look at how we make products at Sendible.

Today, Rachel is joined by Sendible's Lead Product Designer, Stefano, and UX Researcher, Alexis to discuss user testing and how it's helping us make better decisions when we shape solutions for our product.

In this episode, we talk about:

  • Why it's so important to get research and testing right
  • How we use research findings in our work
  • Some of the challenges we face when running these tests
  • Our advice for those wanting to start running their own tests

We want to hear from you

Send an email to product@sendible.com or leave us a voice message!

Connect with Rachel on LinkedIn: https://www.linkedin.com/in/rachel-orr/

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4 years ago
13 minutes 55 seconds

The Sendible Insider Podcast
38. How We Grew Customer Reviews By 43% In 12 Months

In today's episode, Gavin is joined by Katey Gold, Sendible's customer marketing manager.  One of Katey's responsibilities at Sendible is to ensure that our customers are consistently leaving us positive reviews. 

Since pioneering Sendible's review strategy, not only has Katey managed to increase the number of reviews by 43% in just 12 months, but our improved rating has helped to get Sendible listed as one of the top 50 products for marketers in 2020. 

In this episode Gavin and Katey discuss:

  • Why reviews are so important in 2020
  • Whether you should focus on multiple review sites or just one.
  • How you should deal with a negative review
  • How to use NPS to get positive reviews
  • And much, much more!

We want to hear from you

Send an email to insider@sendible.com or leave us a voice message!

Show more...
5 years ago
20 minutes 50 seconds

The Sendible Insider Podcast
Launch #2: How We Find Inspiration Through Design At Sendible

Welcome to Launch, a brand new series from Sendible Insider, hosted by Product Manager, Rachel Orr. In this series, Rachel takes you behind the scenes to give you an inside look at how we make products at Sendible.

Today, Rachel is joined by Sendible's Lead Product Designer, Stefano D'Avascio, and Visual Designer, David Preston to explain Sendible's new design process and how it's helping us to deliver a better experience for our customers.

In this episode, we discuss:

  • How we apply a design process to our work at Sendible
  • How we differentiate between Product & Visual design
  • How design forms part of our project work
  • How we build a design culture 

We want to hear from you

Send an email to product@sendible.com or leave us a voice message!

Connect with Rachel on LinkedIn: https://www.linkedin.com/in/rachel-orr/

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5 years ago
16 minutes 56 seconds

The Sendible Insider Podcast
37. Tips For Onboarding New Employees Remotely Since COVID

At Sendible, we've recruited 9 new starters since the start of the pandemic. As a result, all of them have been onboarded remotely. 

Petri Lohten, founder of FlowTrace.io, reached out to Gavin to ask a few questions about how we've gone about this and some of the challenges we've been facing.  Gavin thought his insights may be useful to listeners, so he decided to record the conversation!

In this episode we discuss:

  • The challenges of remote onboarding vs. more traditional face-to-face onboarding
  • Why Gavin created a Management Playbook for the leadership team and how it's helped drive employee engagement and growth
  • How to measure the immersion and identify extra support needs for the new remote employees
  • The pain points we've experienced with remote employee onboarding in the past and how we're trying to overcome them
  • And much, much more!

We want to hear from you

Send an email to insider@sendible.com or leave us a voice message!

Show more...
5 years ago
32 minutes 25 seconds

The Sendible Insider Podcast
36. How We Grew Revenue By 50% With A Smaller Sales Team

At Sendible, we have completely changed our sales processes over the last 12 - 18 months in a way that's enabled us to reduce the size of our sales team and continue to hit our sales targets. In fact, as a result of these changes, we were able to grow our revenue by almost 50% in less than a year!

So, to explain how we went about this, Gavin invited Nico Watson, our Head of Growth, and Johnny Costello, our Head of Sales to join him on the show.

In this episode we discuss:

  • How automation and lead scoring allowed us to downsize our sales team
  • How we increased our close rate from 30% to 50%
  • How we implemented MadKudu at Sendible
  • And much, much more!

We want to hear from you

Send an email to insider@sendible.com or leave us a voice message!

Show more...
5 years ago
16 minutes 47 seconds

The Sendible Insider Podcast
35. The Sendible Founding Story

When Gavin launched Sendible back in 2008, he ran the site off a server he purchased for £10 from his old boss. He plugged it into his home router and Sendible was born! 

In this episode, Martine and Gavin reminisce about the early days and the challenges of getting a bootstrapped company off the ground.

Connect with Gavin:

  • Connect with Gavin on LinkedIn
  • Follow Gavin on Twitter  

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!
Show more...
5 years ago
26 minutes 21 seconds

The Sendible Insider Podcast
34. Asynchronous Communication & Why You Should Try A Zoom Fast

With the world working remotely as a result of COVID, Zoom has been an incredible tool. But 6 hours of Zoom meetings every day for 4 months left Gavin completely burnt out. So, he decided to have a "Zoom fast" and in the process, discovered the power of asynchronous communication.

In this episode, Gavin talks about:

  • Why going remote can result in excessive use of real-time communication. 
  • How he ran a company town hall meeting completely asynchronously.
  • How he politely redirected requests for a real-time conversation to asynchronous channels.

Connect with Gavin:

  • Connect with Gavin on LinkedIn
  • Follow Gavin on Twitter

We want to hear from you

  • Send an email to insider@sendible.com or leave us a voice message!
Show more...
5 years ago
8 minutes 13 seconds

The Sendible Insider Podcast
33. Using Cues To Inspire Thumb-Stopping Content For Social Media

With so much demand for our attention these days, the best way to get anyone to engage with your content is to build an audience that trusts you. And we know that the best way to gain someone's trust is to connect with them on an emotional level through authentic storytelling.

But a lot of agencies and marketers struggle to surface these stories from the brands they manage. 

That's why we created a deck of storytelling cue cards to help. 

In this episode, Gavin and Martine demonstrate how they used these cue cards to surface stories from a real-life client, Winston Davis.

Grab your deck of Storytelling cue cards for free:

https://www.sendible.com/swag


Connect with Winston Davis

https://www.linkedin.com/in/winston-davis-0b338537/

We want to hear from you

Send an email to insider@sendible.com or leave us a voice message!

Show more...
5 years ago
11 minutes 8 seconds

The Sendible Insider Podcast
32. Using Brand Storytelling To Increase Your Social Media Presence

In this special episode, hosted by storytelling expert, Park Howell, we are joined by three Sendible customers who share their tips for increasing your brand’s social media presence through digital storytelling. 

This is a panellist discussion taken from a live webinar we ran earlier this year.

Panellists

  • Desiree Martinez, Founder of All-In-One Social Media
  • Sophia Rabe, Founder/CEO of Olive + Milo Social Studio
  • Andrew Bartolotta, Digital Media Director at cityCURRENT

We want to hear from you

Send an email to insider@sendible.com or leave us a voice message!

Show more...
5 years ago
42 minutes 20 seconds

The Sendible Insider Podcast
Launch #1: UX Research & How We Apply It At Sendible

Welcome to Launch, a brand new series from Sendible Insider, hosted by Product Manager, Rachel Orr. In this series, Rachel takes you behind the scenes to give you an inside look at how we make products at Sendible. 

On our first episode, Rachel is joined by Sendible's UX researcher, Alexis Camacho to discuss all things UX research and how we apply it at Sendible. 

In this episode, we discuss: 

  • What is UX research? 
  • Why UX research is important? 
  • How we built UX research as a function within Sendible's Product Team 
  • What are the benefits of UX research?

We're hiring!

We currently have two vacancies in our Product Team. Check out our careers page to apply: https://sendible.com/careers

We want to hear from you

Send an email to product@sendible.com or leave us a voice message! 

Connect with Rachel on LinkedIn: https://www.linkedin.com/in/rachel-orr/

Show more...
5 years ago
15 minutes 57 seconds

The Sendible Insider Podcast
Join the team to become a Sendible insider as we dive into growth strategies, obstacles, and the social media landscape. Building on over 12 years in the industry, we will share a look behind the scenes of a growing SaaS business.